VKYC Executive in Bank @ Valde Tech India

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VKYC Executive in Bank

Valde Tech India
0 - 3 Years
Chennai
4 years ago
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Job Description

JOB DESCRIPTION:

Video call customers to complete the Full KYC
Verify the details submitted by the customer while opening the account and Documents submitted are matching
Ensure VKYC is completed by the Right Party only
Should maintain a good relationship with the customer throughout the KYC process.
Cross-sell other banking products.
Give complete and correct information on all the products pitched to the customer
Take call backs in case the customer is busy and ensure the follow up is done on time
Responsible for quality communication and customer servicing within laid down productivity and service benchmarks.
Meet targets on conversion and Cross selling as defined from time to time.
Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues.
Adherence to Information Security norms & quality process norms.
To be aware of and comply with any updates about the process
Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance.

Education : Graduation mandatory
Good comm skills
Freshers will be considered
Work from office
Currently these people are following days shifts, but might be required to do night shifts in the future, so need flexibility in that regard.
Location : Bangalore - Bommanahalli
Minimum CTC : 2.5 LPA
Max CTC : 2.7 LPA
Grade : M1

Employement Category:

Employement Type: Full time
Industry: Banking
Functional Area: Banking
Role Category: Other Banking
Role/Responsibilies: VKYC Executive in Bank

Contact Details:

Company: Valde Tech India
Location(s): Chennai

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Functional area / Department (*):

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Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

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Valde Tech India

At Valde India, we assist professionals. We, Valde India, can make a real difference, as we LISTEN carefully to what is important to you, we look at every opportunity with the aim of FINDING the perfect solution. Keeping pace with growth, both in technology and business, we cater to...

VKYC Executive in Bank @ Valde Tech India

Home > Other Banking