Walkins At Tata Aig For Voice Process I Eng @ TATA AIG

Example:
if customer has shown interest on Social media/Google etc. for buying various General Insurance products then these leads will be routed to Call center executives. He/She will call and explain about the details of the product accordingly. He/She will close the sale by taking necessary details. He/She will be responsible to clarify all doubts and queries of the customers considering all parameters, as per our quality guidelines.

Key Responsibilities

The role holder is responsible for Conversion of leads.
The role holder is responsible for Target on up gradation / cross sell
This role holder is responsible for quality of business He/She is sourcing
Person will have target on reference & cross sell.
Person will be accountable for Control on cancellation/active business month on month.

The incumbent is responsible for Accurate & timely generation of Daily / Weekly / Monthly reports.

Candidate Requirements
Minimum 1-2 years similar experience in call center General insurance or insurance preferred
Understanding of CRM, Dialer, LMS and other relevant technology
Strong Communication Skills (Hindi/English/Regional language will be added advantage)
Ability to convince
Sales Skills required.
Minimum Qualification-Graduation required.
Freshers also welcomed

Expected Competency
Good Communication Skills(English & Hindi)
Good Understanding of general insurance
Selling & Persuasive Skills
Minimum Typing and System knowledge
Mandatory

Documents to carry
Updated Resume
Photocopy of PAN & Aadhar
Photocopy of All Education
Photocopy of Experience ( Should have proper joining & relieving documentation
Last 3 Payslips Selected candidates will have thorough Background Verification
Proper documentation to be provided to ensure smooth onboarding