Customer Service Executive- International BPO
- Varite
- 2 to 4 Yrs
- Bengaluru
- 4 years ago
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Job Description
Roles and Responsibilities
Experience to handle more complex customer inquiries and problems and non-routine matters.
May provide assistance to Call Center Representatives 1.
The level 2 Representatives have developed a higher degree of skill and ability to explain more complex matters to ensure customer satisfaction and retention, and to sell products and services.
Handles inbound and outbound calls in a call center with the goal of increasing business, customer satisfaction, and customer retention.
Responsibilities may include answering customer questions, explaining available services, correcting errors, providing information on pricing, taking orders, developing leads, customer satisfaction and customer retention.
Responsibilities may include answering customer questions, explaining available services, correcting errors, providing information and or trouble shooting.
Requires sound knowledge to navigate company's customer information systems and/or order system along with a good knowledge of company, services and products. Only the most complex customer inquiries may be passed to higher level Call Center Representatives.
interested candidate kindly share update resume at Sa*******t@va***e.com.For more details kindly contact Sangeeta at 8929376***
Immediate joiners required for desire skills
Industry: IT Services & Consulting
Functional Area: Other
Employment Type: Full Time, Permanent
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Employement Category:
Employement Type: Full timeIndustry: IT - Software
Role Category: Sales / BD
Functional Area: Not Applicable
Role/Responsibilies: Customer Service Executive- International BPO
Contact Details:
Company: VariteLocation(s): Bengaluru
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