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Tech Mahindra Ltd Is Hiring For International Voice Process - Hyderabad Location (wfm)

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 Tech Mahindra Ltd Is Hiring For International Voice Process - Hyderabad Location (wfm)

Job Description

Hello Candidates,

Tech Mahindra Ltd is hiring for International Voice Process - Hyderabad Location (WFM)


  • Candidate having min 6 months experience with International Voice Process for Telecom Domain Can only apply.
  • Initially 3-6 months WFH post that candidate needs to report to Hyderabad office.
  • System will be provided by company. Which can be collected by nearest Tech M branch.
  • Profile Specs
    Verizon Wireless Voice
    Process Type
    Voice International
    Process Domain
    Telecom
    Geography
    US
    Work Location
    Hyderabad - Hi Tech City
    Interview Rounds
    1. RMG Screening - Video
    2. OPS TL Round - WhatsApp Video Call
    3. VERSANT Voice International - Cut off 60 and above.
    4. OPS Manager Round - Whats App Video Call
    Rotational Shifts & Week Offs
    Yes
    Working Days
    5
    Transport if work from office
    Both Side - 1000 will be adjusted from fixed in case of an agent taking the cab services
    Both Side with deduction of 1000 from fixed
    Education and Experience
    UG / Any Grad with min 12 months of International BPO experience in an International Telecom Voice process.
    Experienced in UP / Cross selling (Preferred).
    Shouldnt be working with Sykes (Verizon) presently or in Last 6 Months.
    System
    Candidates can get hired outside of Hyderabad and they can collect system from the nearest Tech M location instead of travelling to Hyd.
    For next 3-6 months it will be WFH but we need to take a declaration before the offer release that they will relocate to the base location once office are open.
    Night Shift Allowance (basis night shifts)
    NA
    TCTC to be offered
    U1 - 12 - 18 months - 375,250 TCTC
    U2 - >18 months - 413,250 TCTC
    Loyalty Bonus (LB) - Amount - above CTC
    10k Loyalty Bonus paid to Verizon agents after completion of 6 months and 12 months of employment.
    (20k Annual - paid in 2 parts - 10k+10k)
    Loyalty Bonus (LB) Remarks
    LB applicable for 1st year Only
    Employment Bond
    Not Applicable
    Documents required post Selection basis which Offer can be released.
    All education Docs (10th,12th & Grad)
    All exp letter & last 3 month salary slips
    Aadhar card is must (with DOB, Father's Name and Address on it)
    One ID proof & address Proof
    Regards
    Raksha Trivedi
    7498149***
    HR Executive

Employement Category:

Employement Type: Full time
Industry: ITES
Functional Area: Customer Service
Role Category: Customer Service Executive (Voice)
Role/Responsibilies: Tech Mahindra Ltd Is Hiring For International Voice Process - Hyderabad Location (wfm)

Contact Details:

Company: Tech Mahindra Business
Location(s): Mumbai

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Tech Mahindra

Tech Mahindra Limited is an Indian multinational provider of information technology (IT), networking technology solutions and Business Process Outsourcing (BPO) to the telecommunications industry. Tech Mahindra is a US$4.2 billion company with over 117,000 employees across 90 countries. It provide...