Assistant Manager -Video call kyc process @ Valde Tech India

Home > Customer Service Executive (Voice)

Assistant Manager -Video call kyc process

Valde Tech India
0 - 1 Years
Chennai
4 years ago
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Job Description

video call customer to complete full kyc

verify the details submitted by the customer while opening the account and documents submitted are matching

ensure vkyc is completed by the right person only

should maintain a good relationship with the customer throughout the kyc process

cross-sell other banking products

give complete and correct information on all yhe products pitched to the customer

take call backs in case the customer is busy and ensure the follow up is done on time.

responsible for quality communication and customer servicing with laid down productivity and service benchmarks.

meet target on conversation and cross selling as defined from time to time.

ensure customer delight and consistent service experience ,including timely resolution of customer

adherence to information security norms&quality process

to be aware of and comply with any updates about the process

act on the feedback given by team leader/team coach.

Employement Category:

Employement Type: Full time
Industry: Banking
Functional Area: Customer Service
Role Category: Customer Service Executive (Voice)
Role/Responsibilies: Assistant Manager -Video call kyc process

Contact Details:

Company: Valde Tech India
Location(s): Chennai

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Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

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Valde Tech India

At Valde India, we assist professionals. We, Valde India, can make a real difference, as we LISTEN carefully to what is important to you, we look at every opportunity with the aim of FINDING the perfect solution. Keeping pace with growth, both in technology and business, we cater to...

Assistant Manager -Video call kyc process @ Valde Tech India

Home > Customer Service Executive (Voice)