Customer Service Manager In banking Industry @ Dreams Solution

Job Description

Company name:- Banking Industry

)Designation:- Customer Service Manager /Executive
Job Location :Balotra (Rajasthan)

Salary Bracket : ( Hike on your ctc as per industry's norms )
Requisitions :

• Educational Background : Any Graduate ( Mandatory )
• Experience : Minimum 2-6 years of relevant experience .
  Key Behavioral requirements : Passionate, Aggressive, Collaborative, Creative
• Specific Functional / Skill Set Requirement : Sales , Acquisition , Relationship Management Experience

Job Responsibilities :

• To cross sell deposit and fee products to such customers and penetrate better market share
• To constantly endeavor to improve existing customer relationships and involve in Sales to deepen the same.
• Majorly should have experience in Third Party Products (Insurance), Term Deposits, Gold Loan, Remits.
• To keep updating knowledge and exposure to various banking products both internal as well as competitors.
• To continuously improve product knowledge and awareness of market trends and competitor products.
• To overcome problems using guidelines and escalate with expediency, when necessary.
• To sell the Banking products Like Gold Loan , FD,RD , Saving Accounts , Current Accounts , Term Deposits , Debit / Credit Card , Investment Products (Life Insurance / General Insurance / Mutual Fund /Online Trading)
• To acquire new to Bank customers and pursue new business relationships
• To fulfill KYC norms
• To reach out to High Net-worth Individuals
• To increase the customer base by developing business relationships with current customer
• Ensuring achievement of revenue targets across a certain set of customers by nurturing client relationship and providing solution to the customer by evaluating their financial need
• Offering advisory service for clients financial matters; educating the clients about the products & services available
• Generating and maintaining DSR and all relevant MIS

Interested Candidates Can Apply & Share Update Resume at jo***3@dr************t.com

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