Opening For Tele Customer Support - Birla
- Birla Edutech
- 2 to 7 Yrs
- Mumbai
- 4 years ago
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Job Description
We have an urgent opening for a Tele Customer Support at Birla Brainiacs LLP - Churchgate, Mumbai
Role description
- To make the idea of excellent customer service seem less nebulous and more attainable
- To build trust, maintain long term relationships with the customers and operate as the point of contact
- To conduct calls to existing customers and enquire about the utilization of the product
- To resolve the customer's queries by providing correct product information via phone, email and WhatsApp
- Act as a bridge between the tech team and customer queries, making sure of a quick resolution
Skills
Any Graduation. along with Having a keen interest and deep understanding of
the Indian education sector.
- Interested in mentoring and guiding students.
- Good interpersonal and presentation skills.
- Passionate about changing the way millions of children learn globally.
- Super energetic and driven to spread better learning.
- Interested in speaking to, counselling and guiding students.
- Fluent communication in English & Hindi.
- Relevant experience in Tele-calling, Customer Support, Sales & Marketing.
- Strong convincing skills.
- Patience to handle conversations
Please note that the position would be on a contractual basis for a period of 1 year.
If interested kindly mail me your CV at ***@bi***********s.com
Kindly mention the following information in your mail.
Total Experience:- Relevant Experience:-
Current CTC:- Expected CTC:-
Notice Period:-
Current Location:-
Employement Category:
Employement Type: ContractIndustry: E-Learning
Role Category: Customer Service (Domestic)
Functional Area: Not Applicable
Role/Responsibilies: Opening For Tele Customer Support - Birla
Contact Details:
Company: Birla EdutechLocation(s): Mumbai
Birla Edutech
The Birla family has a legacy of nation building and understands the importance of a good education system. Birla Open Minds Limited - a Yash Birla Group company has embarked on a journey to revolutionize education in India, by becoming educational change agents to learners across all educational ...
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