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Desktop Support Engineer @ Acute Informatics

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 Desktop Support Engineer

Job Description

  • Responding to client support requests.
  • Contacting clients to find out the nature of the problem.
  • Traveling to the clients location or connecting via a remote link.
  • Troubleshooting hardware and software issues.
  • Installing and maintaining hardware and computer peripherals.
  • Installing and upgrading operating systems and computer software.
  • Troubleshooting networking and connection issues.
  • Advising on software or hardware upgrades.
  • Providing basic training in computer operation and management.
  • Completing job reports and ordering supplies.
  • Advanced knowledge of computer hardware systems, chipsets, memory modules, and peripherals.
  • Knowledge of popular operating systems, software applications, and remote connection systems.
  • Ability to solve complex hardware and software issues.
  • Excellent interpersonal skills.
  • Good written and verbal communication skills.
Educational Qualification
Any Graduate

Employement Category:

Employement Type: Full time
Industry: IT
Functional Area: IT
Role Category: Technical Support Engineer
Role/Responsibilies: Desktop Support Engineer

Contact Details:

Company: Acute Informatics
Location(s): Mumbai

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Acute Informatics

Acute Informatics Pvt. Ltd. ACUTE INFORMATICS IS A CMMI LEVEL 3 ASSESSED INDIAN IT CONSULTING COMPANY HEADQUARTERED IN AHMEDABAD(GUJARAT). Acute Informatics is apt at delivering enterprise solutions & services which is conducive for organizations to stay ahead in today's crowded competitive land...