Job Description
Tech Mahindra Hiring Analyst for Health Care Process ( Work from Office)
Role :-
- Verify, create, modify, policy servicing, update claim and providers records for group and individual customers within defined SLA.
- Follow up with the doctors office through voice calling & fax for procurement of the medical documents of the insured.
Responsibilities :-
- Review, analyze and process transactions in accordance with business process documents
- Follow up with the doctors office through voice calling & fax for procurement of the medical documents of the insured.
- Ensuring customer satisfaction and strive to meet service standards by demonstrating accuracy with attention to detail, timely and methodical transaction processing
- Demonstrates ability to work on routine matters with minimum supervision
- Demonstrates continuous learning by updating job knowledge with available resources resulting in positive impact at work
- Ability to be flexible and multitasking by accepting ownership for accomplishing new and different requests assigned by supervisor
- Ability to use own initiative in team environment
- Provide timely response to queries from internal and external stakeholders
- Develop strong partnership with peers, mentors, support functions and leaders
Key Skills:-
Minimum 1-year experience in calling profile with US clients / customers
- Minimum 1-year experience of transaction processing in Insurance ( Abroad Health/ Life/ Disability/ Dental Claims processing preferred.
- Typing skills 30 to 35 Wpm, 30 to 35 wpm, 98% accuracy
- Excellent written and communication skills and command on English language is a must.
- Willingness to work in rotational shift
- Proficient in MS office
Qualification:- Min Graduate ( Any)
Shift Timings :- 24*7
Contact - Mayuresh J +91 9168637***( Call/Whatsapp)
Mail-ID- mj*******1@te*********a.com
Work Location- Pune
*LOOKING FOR IMMEDIATE JOINER*
Job Classification
Industry: Insurance
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Voice
Role: Voice
Employement Type: Full time
Education
Under Graduation: Any Graduate
Post Graduation: Any Postgraduate
Doctorate: Doctorate Not Required
Contact Details:
Company: TECH MAHINDRA LIMITED
Address: SHARDA CENTRE,,SHARDA CENTRE,OFF KARVE ROAD,ERANDW, ANA, , PUNE, Maharashtra, India
Location(s): Pune
Keyskills:
Blended Process
Claim Payment
Transaction Processing
US Healthcare
Medical Coding
Medical Billing
Claims Adjudication
Insurance
Medical Transcription
Business Process
Policy Servicing
Voice
Claims Processing