BPO - Tech Mahindra - Day Shift - Noida - @ Outpace Consulting

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BPO - Tech Mahindra - Day Shift - Noida -

Outpace Consulting
1 - 4 yrs
Noida, Gurugram
5 years ago
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Desired Candidate Profile

Hiring Graduate Fresher For Tech Mahindra

Min 1 Year Exp In BPO Required

Contact Person : Kanchan- 9549797***

In Case The Number Is Busy Please Whatsapp Your Name at The Same Number.

Interview Address: Outpace Consulting, B-77 Sec 2 Noida

Interview Time: 10.30 Am

Documents Required: Aadhaar Card and Educational Documents (Graduation Certificates)

Pls go through the below mentioned Job Description ::

- Provide exceptional customer support when communicating and assisting customers. Ensure that high quality standards are maintained for all customer interactions and issue resolutions.

- Resolve tickets over the telephone, via email - Analyze customer reported information to identify problems and concerns.

- Perform problem research and testing when necessary.

- Deliver high quality and timely resolutions to problems.

- Initiate follow-up to other service areas when appropriate.

- Track and manage resolution of software deficiencies on customer's behalf.

- Successfully answer questions on technical aspects of the software applications.

- Perform other duties and responsibilities as necessary.

Required Candidate profile

> Candidate Should Have Descent Communication Skills

> Candidate Should Have Basic Computer Knowledge

> Candidate Should Be Willing To Work In Noida

> Candaidate Should Have Inclination Towards Customer Service

> Candaite Should Have Customer Centric Approach

Perks and Benefits

PF :: Cabs (As Per Company Policy and Process) :: Other Benefits

Education:

UG: Any Graduate - Any Specialization

PG: Any Postgraduate - Any Specialization

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Keyskills: bpo domestic bpo international bpo inbound calls wipro TCS Sitel customer service serco teleperformance customer support hcl amazon voice process hgs ibm outbound exl encore

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Outpace Consulting

Outpace Consulting Services Private Limited Hiring For Non Voice Process For A Client In Gurgaon

BPO - Tech Mahindra - Day Shift - Noida - @ Outpace Consulting

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