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Cib- Wholesale Payment Operations - Payment Lifecycle Analyst - Team Leader @ JP Morgan Chase & Co

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 Cib- Wholesale Payment Operations - Payment Lifecycle Analyst - Team Leader

Job Description


Job Description :
As a Cash Operations Transaction Processing Team Leader, you'll fund accounts, monitor account balances, and reconcile daily statements to identify the reason for breaks.
Responsibilities:
  • Provide overall supervision to the staff during shift operating window
  • Ensure that all work items are completed as per the agreed timetable
  • Monitor the exceptions and ensure that they're resolved in a timely manner
  • Identify opportunities for improving the efficiency of the process
  • Identify the training requirements of the team members
  • Track the changes to the procedures and ensure that the team is fully aware of the changes
  • Coordinate with the business and treasury teams to arrive at the appropriate funding requirements
  • Perform reconciliation to identify the reason for the break and reach out to businesses to close the breaks
  • Monitor and validate overdraft and credit interest charges
  • Partner with the global projects team to ensure seamless rollouts of any enhancements and onboarding or offboarding of any accounts from Cash Management systems

This role requires a wide variety of strengths and capabilities, including:
  • Strong written and oral communication skills
  • Working knowledge of Banking Operations
  • Computer navigation skills
  • College degree and four or more years of banking experience in a leadership role or four or more years of Banking Operation Experience
  • Proficient in Microsoft Office products

Employement Category:

Employement Type: Full time
Industry: Banking
Functional Area: Customer Service
Role Category: Customer Service Executive (Voice)
Role/Responsibilies: Cib- Wholesale Payment Operations - Payment Lifecycle Analyst - Team Leader

Contact Details:

Company: JP Morgan Chase & Co
Location(s): Bengaluru

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JP Morgan Chase & Co

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans ove...