Your browser does not support javascript! Please enable it, otherwise web will not work for you.

Cib- Wholesale Payment Operations - Payment Lifecycle Specialist - Operations Analyst @ JP Morgan Chase & Co

Home > Customer Service Executive (Voice)

 Cib- Wholesale Payment Operations - Payment Lifecycle Specialist - Operations Analyst

Job Description


Job Description :
Key Responsibilities would include:-
  • Ensure investigations and transactions are processed in accordance with documented procedures
  • Undertake various functions within the team and ensure that all relevant deadlines and stipulated controls are met.
  • Process Manual instructions received on fund / wire transfers for global currencies.
  • Analyze information to determine accuracy and completeness of data.
  • Assist in the training/education of other members in job functions/procedures relating to the unit.
  • Process any required back-up tasks relating to production, identifying ways to improve current work practices.
  • Review, research and pass manual entries to resolve Funds transfer inquiries.
  • Interact with Clients or Client Service team as and when required to provide or receive update on wire transfer inquiries.
  • To work with minimum supervision and act on own initiative to identify tasks to be undertaken.
  • To participate in the rotation of functions within the group ensuring no degradation to work flows.

Qualifications
  • Graduate with Minimum 2 years - International Payment Processing Operations or Fresh
  • Graduates with good academic record.
  • Experience and a working knowledge of various aspects of International Payment Processing Operations. 2 years of experience in a back office operations of a reputed foreign bank or it's processing arm/private sector bank/public sector bank as a supervisor would be beneficial.
  • Working Knowledge of SWIFT & international payment conventions & practices is preferable.
  • Good Interpersonal skills to be able to communicate internally or externally and at all levels and should be a team player.
  • Excellent written & oral communication skills in English.
  • A proactive approach to problem solving, taking ownership of issues and having the determination to follow through. Escalate issues as appropriate.
  • An acute client focus.
  • Strong PC and analytical skills.
  • Knowledge of MS Access, Excel, PowerPoint, and Word.

Employement Category:

Employement Type: Full time
Industry: Banking
Functional Area: Customer Service
Role Category: Customer Service Executive (Voice)
Role/Responsibilies: Cib- Wholesale Payment Operations - Payment Lifecycle Specialist - Operations Analyst

Contact Details:

Company: JP Morgan Chase & Co
Location(s): Mumbai

+ View Contactajax loader


 Job seems aged, it may have been expired!
 Fraud Alert to job seekers!

₹ Not Specified

JP Morgan Chase & Co

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans ove...