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Associate Manager-Human Resources @ Accenture

Home > Customer Service Executive (Voice)

 Associate Manager-Human Resources

Job Description


Job Description
Designation: Management Level - Associate Manager
About Accenture Operations
In today's business environment, growth isn't just about building value-it's fundamental to long-term business survival. So how do organizations sustain themselves The key is a new -one that's anchored around the customer and propelled by intelligence to deliver exceptional experiences across the enterprise at speed and at scale. You will deliver breakthrough business outcomes for clients-by harnessing talent, data and intelligence to revolutionize their operating models. Operations is one of four services that make up one Accenture -the others are Strategy and Consulting, Interactive and Technology. Visit us at What would you do
You will be aligned to our Human Resources vertical and will help us in the function that deals with people and people related areas such as recruiting, learning, training, onboarding, compensation and benefits, performance management, organization development and culture.
You will be working as a part of HR Operations team which is responsible for providing backend HR services to businessoperations.HR operations and operational HRservices, include administrative services, job analysis, and employee relationship management.
This team works on designing, developing, and implementing HR Delivery Strategy to support the end to end employee experience across lifecycle. This includes coaching and advising account/engagement leads and employees when needed and coordinate and deliver HR activities. They work on HR Operations Processes like recruitment, WFA, Benefits, Exit, Payroll, LOA etc. They work on delivery of non-commercial aspects of the outsourcing agreement as well as standards of service (related to quality, effectiveness, productivity, efficiency etc.)What are we looking for
We are looking for individuals who have the following skillset:
  • Adaptable and flexible
  • Ability to establish strong client relationship
  • Strong analytical skills
  • Ability to meet deadlines
Roles and Responsibilities
  • In this role, you need to analyze and solve moderately complex problems
  • You will typically be creating new solutions, leveraging and, where needed, adapting existing methods and procedures
  • The role requires a clear understanding of the strategic direction set by senior management as it relates to team goals
  • You will need to hold monthly meaningful conversations with team members to discuss performance, coaching and feedback, training needs, and career discussions
  • You will need to monitor & drive team performance, including throughput and quality as per defined metrics
  • Your primary upward interaction is with a direct supervisor or team leads
  • You will generally interact with peers and/or management levels with clients or internal stakeholders
  • You will be provided with minimal guidance when determining methods and procedures on new assignments
  • Decisions that you make often impact the team in which they reside and occasionally impact other teams
  • You would be managing medium-small d teams and/or work efforts at a client or within Accenture.

  • Please note this role may require you to work in rotational shifts.

Qualifications
Any Graduation

Employement Category:

Employement Type: Full time
Industry: IT
Functional Area: IT
Role Category: Customer Service Executive (Voice)
Role/Responsibilies: Associate Manager-Human Resources

Contact Details:

Company: Accenture
Location(s): Bengaluru

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Accenture

Accenture (NYSE: ACN) is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions unde...