Delivery Director
- Symmetrical Global
- 16 to 18 Yrs
- Bengaluru
- 5 years ago
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Job Description
Job Description :
Successful delivery of Projects and Programs run by PMs reporting to this role
Interfaces with all levels of Senior and Executive Management
Develops and manages program operating costs budgets for program activities and monitor expenditures to ensure that they remain within budgetary limits.
Incorporates industry best practices, conducts internal and external benchmarking, and establishes standards, key measures, and metrics. The challenges would include multi geography Agile teams.
Assisting teams in defining project team tasks, assumptions, deliverables, dependencies, risk management, issue resolution, and escalation when appropriate.
Acts as a key liaison between the business, IT, and operations to insure alignment of business objectives with governed priorities.
Acts as the communications conduit to executive sponsors and program steering committee and conducts periodic briefing/ status updates.
Analyzes, evaluates and plans strategies and methods of approach for complex technical and business problems developed through technical and business collaborators.
Recognizes the need for cross- boundary efforts and will initiate and develop when they don t exist.
Integration and alignment with other processes and solutions.
Organizational change management, defines roles and responsibilities, communications, compliance, solutions adoption and training.
Frequently is asked to correct and assume control of failing projects from elsewhere in the global organization
Escalates and resolves program issues to deliver program
Performs personnel assessments, reviews and delivers feedback to matrixed personnel on efforts
Supports and is a member of standing and ad- hoc committees, teams and initiatives led by other Directors and EDs to improve quality, reduce risk, improve customer experience, etc.
Skills
Cube or Office environment
Bachelor s degree in business, IT, Computer Science, Engineering, or related discipline or equivalent work experience is required.
Six Sigma certification desired.
Program Mgmt Professional (PMP) certification desired.
Certification in agile practices and methodologies desired.
More than 16 years total IT experience out of which 8- 10 years Project/ Program Management within the IT sector.
Software Development, Analysis, Database, Networking and operating system, BSS background strongly preferred
Expertise in Program Management for Corporate Level Programs.
Proficient with tools to measure and perform metrics development, reporting, and analysis.
Must be a proactive leader, effective influence with Senior Executives, with a bias for action and be able to build and leverage internal and external relationships, facilitate decisions and drive opportunities to solutions.
Creative thinker and must be able to draw connections from diverse data points, past experience or intuition to define answers to new problems.
Demonstrates an understanding of far reaching impacts or results of actions. Ability to identify all facets of a corporate level program.
Excellent conceptualization, analytical and logic skills.
Exercises good judgment and provides sound consultation to others.
Strong ability to bridge technical and business groups in the execution of the programs.
Demonstrated ability to succeed in a dynamic matrix management role.
Develops and fosters strong partnering relationships.
Excellent facilitation and presentation skills.
Self- starter that can quickly assess situations and react or direct appropriately.
Must be comfortable managing in a matrix fashion teams approaching 200
Must have the ability to perform in an environment of ambiguity and demonstrate cultural adaptability.
Strong BSS (Billing Support System) and OSS (Operational Support Systems) background and experience.
Virtual and remote teaming ability.
Flexible and responsive to input.
Strong planning/ organization & time management skills.
Strong understanding of finance, time value of money, financial instruments.
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Employement Category:
Employement Type: Full timeIndustry: Recruitment Services
Role Category: SBU Head / CEO / Director
Functional Area: Not Applicable
Role/Responsibilies: Delivery Director
Contact Details:
Company Name: SymmetricalLocation(s): Bengaluru
Symmetrical Global
Symmetrical Global Search Private Limited Symmetrical Global Search Private Limited
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