Job Opportunity | IIFL-Finance | Branch
- IIFL Securities
- 0 - 5 years
- Muktsar
- 3 years ago
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Job Description
Roles and Responsibilities
Branch Manager - Having more than 4 years experience from Gold Loan industry with team handling experience to take initiatives for the growth of assigned branch.
1. Should be able to manage the portfolio for Gold Loan/financial business within its branch.
2. Leading a team of Branch staff to ensure business growth.
3. Identifying & taking initiatives for the assigned branch.
4. Should be able to generate revenue and ensure overall business growth
5. Guiding and motivating subordinates in achieving their goals
6. Training the branch staff / sales team on all the financial activities from time to time.
Gold Valuer/ Appraiser - Must be able to identify quality & purity of Gold in any form by manual process. Calculation of Gold valuation pledged by customer. Should be able to maintain accounting process, records and handling cash in the branch for Gold Loan transactions.
1. To ensure 100% right valuation - capturing right cartage, proper stone deduction etc.
2. Adhering to high ethical standards and comply with all the laid down processes / policies - KYC adherence, maintaining all important registers etc.
3. To provide high quality customer service, prompt resolution of queries pre & post loan disbursal.
4. Supporting branch staff in business development activities & helping to achieve branch targets.
Customer Care Executive
- Attend Customer Walk-Ins and address customer issues w.r.t. Gold Loan process & various schemes , available at IIFL.
Verify customers KYC & complete online registration.
Provide after sales service to existing customers and obtain references from them to increase
customer base.
Provide good customer service experience while pledging / releasing /interest payment
transactions.
Ensure to bring in New CUIDs (New Customers) and maintain good relationship with existing
customers for generating renewal & referral business.
Participate in marketing activities to improve the brand visibility of IIFL_Gold Loan branch in the
catchment areas and generate leads of prospective customers.
Drive cross-sell of other financial products to existing customers.
Ensure customer callings as per CRM leads and update in system.
Ensure strong follow up for interest collections to keep NPAs in control .
Desired Candidate Profile
- Must have Graduation.
- Must have experience in Gold loans, Sales & Marketing.
Kindly share your updated CV on ri********i@ii*l.com
Job Classification
Industry: BankingFunctional Area: Sales, Retail, Business Development,
Role Category: Retail Sales
Role: Retail Sales
Employement Type: Walk-ins
Education
Under Graduation: Any GraduatePost Graduation: Post Graduation Not Required
Doctorate: Doctorate Not Required
Contact Details:
Company: IIFL LTDLocation(s): Muktsar
Website: http://www.iifl.com
Keyskills: valuer Cross Selling customer service Gold Loan Operations Gold Valuation Marketing gold apparaiser gold Customer Support Sales branch manager Customer Care Gold Loan customer care executive
IIFL Securities
IIFL Securities Limited IIFL Holdings Limited (NSE: IIFL, BSE: IIFL) is the apex holding company of the entire IIFL Group, promoted by first generation entrepreneurs. Formerly known as India Infoline Limited, IIFL offers a gamut of services including financing, wealth and asset management, broki...
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