Job Description
International Flights Process & Hotels
1. Position Title: Customer Support Associates
2. Line of Business: International Flight & Hotels
3. Qualification: Undergraduate, Graduate, Certification/Diploma in travel, GDS Knowledge
4. Years of Experience: Freshers and Min 6 months in Ticketing/Rescheduling/GDS Queues
5. GDS Knowledge preferably: Amadeus or Galileo
6. Preferred Industry: Travel
7. Fresher's with Diploma of GDS can also apply
Job Role
1. How to issue tickets on GDS/LCC Portal
2. Rescheduling on GDS/LCC Portal (Voluntary Re-issuance)
3. GDS Queues (Schedule Change Queries/Involuntary Re-Issuance)
4. Cancellation of tickets on GDS/Portal/API
Required Skill Set
1.Good command over the English language. Versant Indian: 5 or 3 and above CAT Score
2.Good knowledge of system navigation
3. Customer Orientation skills
4. People Handling & Soft skills.
Training Program
Selected candidates will undergo 30 days of the training program which is subject to successful certification.
Keyskills: bpo voice
G7 CR Technologies India Pvt. Ltd., a part of the G7 Group of companies, is a fast growing BPO Company, centrally located in Mattikere,Bangalore.We are Hiring Candidates for Domestic Voice Process in Our Company. Spot Offer  Interview with Good salary and Incentives.  Â