Industry - IT
Category - IT & Systems
Skills - Leadership, Telecom, Captive
Job Type - Permanent
Job Description - General Manager- IT position with one of the largest Telecom companies. Looking for a seasoned leader with prior track record of managing multiple Programmes at the same time with focus on quality, cost and delivery.
Client Details
Our client is a global leader in Wireless Infrastructure. They are a fortune 500 company, Headquartered in the USA, with footprint in 6 continents and global portfolio including more than 214,000 communication sites.
Description
- Spearheading IT Centre of Excellence's select portfolio of projects including cost budgeting, planning and execution of programs, providing inputs on the overall strategy, budget, policies and major issue resolutions
- Develop and maintain the IT portfolio of application development, application support and IT infrastructure
- Responsible for service provider engagement and management for IT Centre of excellence
- Define the governance structure, engagement model and contract administration to assure service provider performance meets the contractual requirement and project objectives
- Define service standards and guidelines that serve as benchmark for service delivery and ensure adherence to Service Level Agreements
- Measure and report the scope, budget and outcomes of programmes and projects to appropriate stakeholders and governance bodies
- Work collaboratively with global IT delivery teams to develop best practices framework and methodologies
- Demonstrated ability to work in a global matrix environment
- Experience of working in IT services organisations and captive centre
- Consistent track record of driving increased levels of productivity and internal/external customer satisfaction for outsourcing engagements
- Opportunity to be part of one of the largest organisations in Telecom sector
Michael Page has four decades of expertise in professional services recruitment. We were established in London in 1976, and over this period we've grown organically to become one of the best-known and most respected consultancies, with an office network spanning six continents.