Accountable for Resource Strategy formulation, Resource planning, and Capacity management.
Work with LOB leaders to collect staffing supply requirements based on workload demand in respective LOBs to ensure short and long term business objectives are met.
Develop Resource Strategy that blends both SBU and CSS level principles to achieve business outcomes and the best customer experience
Own and deliver an end to end multi-year resource plan for key SBU s
Demonstrate, maintain, and broaden domain expertise as both an LOB subject matter expert (SME) and across the broad CSS resourcing strategy.
Drive consistent streamlining and efficient planning processes
Influence the development of models and methodologies to solve capacity estimation requirements, translate the same into Planning platform solution design
Provide Capacity related insights to the business stakeholders and drive initiatives towards building and maintaining a skilled workforce
Partner with Global Talent Acquisition to prioritize, streamline, and ensure support for staffing activities.
6+ years of Business Leadership Experience; self-motivated, confident working at a Senior Level and comfortable working in a matrixed organization
Bachelor s degree in relevant field or experience commensurate with job expectations.
Relevant progressive work experience applying analytical methods to business problems, driving improved decision-making and outcomes
Extensive experience driving business process improvements or in program management related to Resource Management
Demonstrated experience in/understanding of how technical needs of delivery organizations translate to skills needed, and of Blueprint and Resourcing Models/Requirements of Delivery organizations.
Ability to create effective relationships, listen, communicate, influence, and collaborate cross-team at all organizational levels
Ability to manage ambiguity in an evolving and dynamic environment and the ability to challenge stakeholder requirements and drive good trade off decisions
Preferred knowledge of Anaplan platform (or similar tools) including models and plan development/management
Up to 25% travel, both domestically and internationally
Keyskills: Business process Capacity management Staffing Talent acquisition Analytical Resourcing Issue resolution Business intelligence Resource management microsoft
Client: Microsoft Corporation is an American multinational technology company with headquarters in Redmond, Washington. It develops, manufactures, licenses, supports, and sells computer software, consumer electronics, personal computers, and related services.