Job Details:
- Strong understanding of KYC/AML concepts/process
- Maintain the necessary SLA s and report out to the team manager on a regular basis
- Anticipates problems and recognizes when to deviate from standard practices
- Seeking assistance or to resolve complex issues with the help of process knowledge
- Adhere to project requirements and department objectives
- To follow technical protocols and general procedures guided by department objectives
- Effectively communicate to coordinate job specific information and to collaborate with team members
- Participating in the training programs based on business needs - Attending team meetings or customer calls (if required)
- To perform Quality Audits based on process requirements
Job Requirements eligibility Criteria:
- Graduate (Any) with minimum of 3 - 5 years of work experience in an international BPO Banking process out of which 2 years in KYC is a must
. - Excellent understanding or an SME of KYC/AML/CDD experience is mandatory
- Flexible to work in night Shifts - Excellent Oral Communication skills in English
Keyskills: BPO Training Quality audit Banking
The Company NTT DATA Services is a top 10 global services company and part of the NTT Group, a Fortune 29 telecommunications and services company based in Japan. We operate with 60,000 professionals in 36 countries. Every day around the world we help clients explore new ways to respond to market...