Primary Responsibilities -
Assessment & execution of IT Infrastructure & DC migration related projects for projects coming through Service Order form.
Implement & deliver the services to client as per the contract & as per clients expectations.
Co-ordination with customer, third party vendor and internal teams for timely and successful completion of project.
Resolve and/or escalate issues in timely fashion
Make sure all aspects of projects are followed with system updates and project closure.
Handover of projects to Operations and Application owner.
Auditing the quality of work done by other service delivery managers for systems updates
Desired Skills -
ITIL & PMP certified is preferred
Sound knowledge on Project management especially in Data Center Projects/Managed IT Services
Sound knowledge on Cloud computing Windows , Unix , Networking, storage , mailing solution, security solutions & concepts.
Knowledge of services and products offered and its scope.
NETMAGIC IT SERVICES PRIVATE Limited Netmagic, a wholly-owned subsidiary of NTT Communications, is India’s leading Managed Hosting and Multi-Cloud Hybrid IT solution provider with 9 carrier-neutral, state-of-the-art hyperscale and high-density data centers, and serving more than...