Process Lead @ Galleon Consultants

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Process Lead

Galleon Consultants
2 - 12 Years
Bengaluru
3 years ago
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Job Description

process lead profile- required skill set- people management , SME, voice process, inbound voice process, international voice process, s&L,

Handled customer enquiries for Vodafone Prepay NZ voice as well as
technical calls where use to assist the Wi-Fi related enquiries as well
data not working.
Achieving daily & monthly target.
Worked as SME handled team with process queries & also prepared
daily as well as monthly NPS reports.

Employement Category:

Employement Type: Full time
Industry: ITES
Functional Area: Operations
Role Category: Other Roles
Role/Responsibilies: Process Lead

Contact Details:

Company: Galleon Consultants
Location(s): Bengaluru

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Galleon Consultants

Galleon Consultants is a headhunter focusing on Executive Search and Recruitment Services in INDIA. With a distinctive blend of outsourcing and consulting services across INDIA we partner with clients across multiple sectors to attract, engage and retain world class talent At the h...

Process Lead @ Galleon Consultants

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Process Lead

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