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ServiceNow Administrator @ Capgemini Engineering

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 ServiceNow Administrator

Job Description

Roles and Responsibilities


ServiceNow Administration
(Backup, monitoring, upgrading, Troubleshooting)


Desired Candidate Profile

  • The ideal candidate will perform day to day support and maintenance, work with the functional team to develop solutions in ServiceNow PPM, and coordinate support and development efforts within the admin team.
  • They will be responsible for developing training plans for end users and customizing the platform to meet evolving organizational needs.
  • This role will be responsible for the general support, administration, and maintenance of the ServiceNow platform and associated applications.
  • They will be working closely with the ServiceNow functional team to build requested items and tasks, using workflows to manage processes from the customer to the fulfillment teams.
  • This person will develop, configure, and improve core and custom applications and work directly with end users to resolve support issues.
  • Responsibilities also include monitoring the health, usage, and compliance of ServiceNow as well as develop system integrations and process automation.
  • They will have to create and configure business rules, UI policies, UI actions, client scripts, and ACLs.
  • The candidate will have to create and configure notifications, UI pages, UI macros, script includes, formatters, etc.
  • The candidate will guide development of ServiceNow modules to help leaders measure project success by capturing data related to Cost, Schedule, Quality, and Effectiveness.
  • Lastly, they will coordinate application and platform upgrades, load, manipulate, and maintain data between ServiceNow and other systems, and create ServiceNow reports and dashboards.

Please share your profile on go************v@ca******i.com


Job Classification

Industry: IT Services & Consulting
Functional Area: IT & Information Security,
Role Category: IT Support
Role: IT Support
Employement Type: Full time

Education

Under Graduation: Any Graduate
Post Graduation: Any Postgraduate
Doctorate: Doctorate Not Required

Contact Details:

Company: Capgemini Engineering
Address: Tower 5 Candor Techspace, Sector 48, Gurugram, Haryana 122001
Location(s): Delhi, NCR

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Keyskills:   Process Automation Servicenow Business Rules Data Maintenance

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Capgemini Engineering

WORLD LEADER IN ENGINEERING AND R&D SERVICES