Urgent Requirement of Cluster Manager/Area
- Chai Point
- 4 - 8 years
- Hyderabad
- 3 years ago
- Email to a friend
- Report this job
Job Description
Roles and Responsibilities
- Aggressive tracking and achieving the monthly retail ASPD (Average Sales Per Day) and SSSG (Same Store Sales Growth) for their assigned store
- Recommending and helping implement initiatives to boost sales I walk-ins I APC and Chai Point Rewards Program
- Promotions new product launches to be effectively rolled out for capturing the market
- Ensuring on-the-job training of the partners in billing, customer interaction and up-selling - Ensuring beverage quality by testing it when batches are prepared with random checks and ensuring that correct quantity is prepared as per SOPs to control wastage yet maintain quality
- Ensuring store partners adhere to beverage shelf. Life standards and day dotting process
- Ensuring store partners adhere strictly to the food handling procedures and FDU guidelines (wearing gloves and sanitizing F&B areas)
- Ensuring food wastage level across all the assigned stores is under 2% - 5% (accounted and unaccounted)
- Actively managing beverage production through the day and ensuring minimum wastage without compromising on sales - Should actively resolve all customer complaints with highest priority and escalations wherever necessary
- Ensuring that store staff is well equipped to handle customer complaints and take feedback (ECHO)
- Act as a channel to communicate corporate goals and directives to store staff
-Taking daily briefing with staff and sharing achievements of the previous day and highlighting key focus areas for the current day
- Communicating all "people related issues" to the Cluster Partner I Area Partner and the HR team
- Appreciating and recognizing good performance at store level and sharing it with management team
- Ensuring that the entire outlet is clean and adheres to the highest hygiene standards and engages into customer interactions
- Supervising and supporting activities at each section in store for at least half an hour along with designated partner to lead and motivate
Contact Person Umashankar - 9845510***
Share you CV to um**********k@ch******t.com
Job Classification
Industry: FMCGFunctional Area: Food, Beverage & Hospitality,
Role Category: F&B Service
Role: F&B Service
Employement Type: Walk-ins
Education
Under Graduation: Any GraduatePost Graduation: M.Tech in Any Specialization, MCA in Any Specialization
Contact Details:
Company: Chai PointLocation(s): Hyderabad
Keyskills: Cluster Management Area Management
Chai Point
Chai Point is an omni-channel beverage brand that is powered by its native cloud based technology platform called FOUNTAIN. Its anchor beverage offering is Chai but increasingly coffee is becoming very strong in its portfolio. The Shark team has 50+members based out of Bangalore. ...
Job Listings
We are in open beta version of website, please let us know if any issues, at: info(at)indigojobs.in