Customer Service, @ Syth Infotech

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Customer Service,

Syth Infotech
2 to 6 Yrs
Delhi, NCR
3 years ago
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Job Description

Immediate Hiring for Customer Service

Excellent English Communication Skill Required only
Note: Please read the job post completely before applying to the job, and after calling no one asks me about the company's profile

PLEASE DO NOT ASK ME ABOUT COMPANY PROFILE AFTER CALLING

Title: Customer Service. Sea Import
Location: Noida.
Salary Range Up to 20k - 25k
Qualification- Graduate or MBA preferred.
Experience- Minimum of 2 -5 years experience within a freight forwarding company

Process excellent written and verbal communication skills
Excellent customer service and interpersonal skills
Computer skills MS Office, Excel & PP

Please find the below details;

Company Name: ELENVIO SOLUTION

Job Description:
Handling Post nomination Air / Sea Shipments
Co-coordinating with the overseas agents, as well as local Customers and CHA through calls and emails on daily basis.
Feedback of all shipments & tracking them till delivery and update to customers on a daily basis
Attending customer queries to resolve within deadline& follow up with them for new upcoming orders booking
Taking care of Air & sea import shipment manifestation and CFS movement process (Sea Shipment) on time to avoid penalty.
Issuance of Sea shipments DO to CHA after arrival
Ensure all the invoice details (selling rates) are sent to the accounts team for proper billing after the shipment arrives.
Regular update of internal DSR and send to concerned authorities
Ensure smooth service is provided to the clients.
CS should coordinate with Operations Team for Imports, exports, Clearance, Transportation, and do the operations work for Customers in Branches.

Contact person-Gaurav

Mobile-8929651***

email id- ga***v@ja**m.com

Employement Category:

Employement Type: Full time
Industry: Aviation / Airline
Role Category: Customer Service (Domestic)
Functional Area: Not Applicable
Role/Responsibilies: Customer Service,

Contact Details:

Company: Syth Infotech
Location(s): Delhi, NCR

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Customer Service, @ Syth Infotech

Home > Customer Service (Domestic)