Linux L3 | Minimum 6 | Mumbai( Thane/Vikhroli)
- Corporate Steps
- 7 to 12 Yrs
- Mumbai
- 3 years ago
- Email to a friend
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Job Description
Duties/ Roles & Responsibilities
- Carry out the advanced level of troubleshooting on Linux OS and application
- Work in a 24 X 7 Environment (NOC).
- Extend technical support to the Clients over email and phone.
- Good communication was written and verbal.
- Responsible for the uptime of the various client projects being managed/monitored.
- Ensure that the tickets raised per shift are closed as per SLA and if not escalate as per the escalation Matrix defined.
- Raise and also technically update the tickets in the ticketing system for all the issues handled/worked upon.
- Shift report generation on daily issues handled/escalated in the form of Daily reports.
- Work on the change request and new Installations
- Apply patches to the OS/applications or upgrade the applications as and when required, as per the approval from the respective Team Leaders.
- Monitoring & Management of Backup Application
- Support Mail applications
- Ensure earlier resolution to the issues to meet SLA
- Following up with Vendors hardware & software whenever required & resolving issues by minimizing downtimes.
- Commissioning and Decommissioning of servers
- Installation of infra applications as applicable
- Working on project work as applicable
- Driving initiatives as applicable
- Proactively maintain and develop all Linux infrastructure technology to maintain a 24x7x365 uptime service
- Engineering of systems administration-related solutions for various project and operational needs
- Maintain best practices on managing systems and services across all environments
- Fault finding, analysis, and logging information for reporting of performance exceptions
- Proactively monitoring system performance and capacity planning
Employement Category:
Employement Type: Full timeIndustry: IT - Software
Role Category: Administration / Facility / Transport
Functional Area: Not Applicable
Role/Responsibilies: Linux L3 | Minimum 6 | Mumbai( Thane/Vikhroli)
Contact Details:
Company: Corporate StepsLocation(s): Mumbai
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₹ 8 - 14 Lakh/Yr
Corporate Steps
Corporate Steps is a growing HR Consulting firm focused on serving the comprehensive needs of job seekers and businesses with full range of HR Services all over India. With our constant commitment to the best interests of the businesses and job seekers, we have an objective to be a reliable, fair-...
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