Responsible for meeting operational and business goals through Returns, Ratings, Warranty failures improvement
Technical support in developing Product Road map/ strategy & aligning stakeholders
Data analysis, finding consumer insights & incorporating actionable into new launches
Participate in Supplier landscaping, assess shortlisted Suppliers as per defined guardrails, identify areas for improvement & closely work on those with suppliers.
Develop full ledge test protocol for various categories, closely work with third party/supplier/internal stakeholders for protocol finalization/ alignment
Testing & Inspection charges negotiation with 3rd parties, approvals & service triggering with respective teams
Manage New models development & Product/Packaging/SW validation testing end to end
Always updated to latest regulatory requirements & complying 100% to to BEE, BIS, WPC, IS marking related norms
Ensure Post launch metrics are within control, by very closely working with After sales, Tech Support, Training & Cx teams. Keep track of VOCs for continual improvement.
High focus on Change management - its validation & timely communication across the board
Adoption of technology solutions and industry best practices to achieve operational and business goals
Keep document repository updated for new developments & existing products
Desired Candidate Profile
Highly analytical Excellent verbal and written communication with interpersonal skills
Ability to influence others
Strong understanding of technology and business
Must be willing to learn
Ability to connect with people across teams & levels
Strong bias for Action - Organization works at a very rapid pace
Ability to resolve the problems quickly
Stakeholder management, Problem solving skills, From
Electronics industry
BE/BTECH Electrical, Electronics, Communications
Interested candidates can mail their CV to HR Jaya @ ja***s@yb**********s.com
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Employement Category:
Employement Type: Full time Industry: BPO / Call Center Role Category: Sales / BD Functional Area: Not Applicable Role/Responsibilies: Urgent Hiring For Quality Manager (IT)