opportunity for Key Accounts Executive After
- A2Tech. Hiring
- 2 to 7 Yrs
- Mumbai
- 3 years ago
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Job Description
We have urgent opening for the post of Key account executive/After sales into dental care service industry
Location- Mumbai (Andheri kurla road)
Requirements:
- 2-5 years of experience in Tele Sales/After Sales Support/Customer support
- Bachelors Degree in any discipline
- Excellent communication skills, both written and verbal
- Strong problem solving and analytical skills
- Self-driven, comfortable with a fast-paced Environment
- The capacity to grasp quickly and self-learn
- Should have basic knowledge on G Suite Operations, Basic Windows Usage, Email Etiquette and Phone Skills
- Should have handled escalation management, NR cases, Clinic appointments
Ensure query resolution within 24hrs and ensuring customer satisfaction by achieving delivery and service quality norms
- Handle dental specific queries pertaining to our services. Overall Problem solving for patients and coordination as necessary. Handle any operations related activities that may be required
- Sell Additional services to generate revenue
- Tabulate and record responses from all customers on excels. Generate relevant reports from the same
- Schedule appointments from patients and coordinate with the required doctor who shall visit the patient
- Follow up to ensure that appropriate actions were taken on customers requests. Refer unresolved customer grievances or special requests to designated departments for further investigation.
- Analyse quality of calls and strive for improvement
Salary- Upto 4 Lacs
interested candidates can share updated resume on pr***i@a2**************s.com or contact on HR Preeti 7304501***
Employement Category:
Employement Type: Full timeIndustry: Personal Care / Beauty
Role Category: Finance / Accounts / Tax
Functional Area: Not Applicable
Role/Responsibilies: opportunity for Key Accounts Executive After
Contact Details:
Company: A2TechLocation(s): Mumbai
A2Tech. Hiring
A2Tech working succesfull in Recruitment Field specilized in Head Hunting, Screening, Payroll management and may more...we do not charge anything from our candidates and no registrations fees...Company ProfileIts a leading technology services company that specializes in partnering with global orga...
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