Healthcare bpo / Customer Care Executive @ Black White

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Healthcare bpo / Customer Care Executive

Black White
0 - 4 yrs
Bengaluru
5 years ago
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Desired Candidate Profile

Hi,

One day interview process...

Designation:

1. Customer Support Executive.

2. Technical Support Engineer( Hardware / Software / Networking support).

Responsibilities :

Technical support engineer - L1 - Skills - Tech knowledge. H/W & N/W.

Customer support engineer - L1 - L2

Coordinate desktop changes to avoid deployment collisions.

Prepare requests for roll out

Prioritize change requests

Create roll out plans for changes requests

Coordinate implementation process

Keep track of request and make sure they are implemented as planned

Participate in incident handling concerning desktop changes.

Participate in projects concerning bigger desktop changes, for example roll out of new antivirus.

Microsoft environment knowledge (desktop & server).

Have some level of technical understanding of the products building up a desktop service.

Experience from the desktop environment.

Understanding and experience of change management process.

Technical Requirements :

Phone support experience necessary.

Technical Service desk or technical call center experience is necessary.

Disciplined, systematic problem solving skills required.

Windows Operating systems

Clients: Windows7, Windows Vista, Windows XP, Windows 2000

Servers: Windows 2000, Windows 2003, Windows 2008

To be scheduled for Interview

Call HR - Yoshita - 9036001***
Email - hr***2@bl*******e.in Please forward the mail to all your friends who fit the criteria.

Please do refer your friends.
Venue

Black & White Business Solutions
#721, 2nd floor, CMH Road
Indiranagar, blore-38
Landmark: OPP MK Retail, Next to Andhra Bank.
Above AMAARAA showroom.
Land Mark: Next to Andhra bank or Opposite to MK Retail.
************ find in google map***************

Please carry 2 copies of resume with all the educational documents photo copies and Aadhar card.

*************PLEASE DO REFER YOUR FRIENDS*************

Required Candidate profile

Desired Candidate Profile

* Possess good analytical skills - detail oriented
* Possess good communication skills, both oral and written
* Have a good attitude - should be committed to the work.

* Any graduates can appear or 10+2 , 10+3.

* Should be flexible with rotational shift.

Perks and Benefits

Best in the industry + Incentives + NSA

Education:

UG: Any Graduate - Any Specialization, Any Specialization, Any Specialization, Any Specialization, Any Specialization, Any Specialization, Any Specialization, Any Specialization, Any Specialization, Graduation Not Required

PG: Any Postgraduate - Any Specialization, Any Specialization, Any Specialization, Any Specialization, Any Specialization, Any Specialization, Any Specialization, Any Specialization, Any Specialization, Post Graduation Not Required

Doctorate: Any Doctorate - Any Specialization, Any Specialization, Any Specialization, Any Specialization, Any Specialization, Any Specialization, Any Specialization, Any Specialization, Any Specialization, Doctorate Not Required

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Keyskills: bpo csr technical support engineer inbound customer service customer care call center customer support tsr outbound technical service customer support officer

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Black White

Company Name:- Wise Owl Investment & Insurance Marketing LLPAddress:- 2 nd Floor, Opp VandeviMandir, Karve Nagar Pune 411052Wise Owl Investment & Insurance Marketing LLP is leading life insurance Procurement Company inIndia with presence in Pune , Nashik and Mumbai.Today, the Wise Ow...

Healthcare bpo / Customer Care Executive @ Black White

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