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December Offer For Freshers Wit Salary 20k To 33k In Hand Wit 5day Working 2days Off Call 9513335304 @ Izee Manpower

Home > Customer Service Executive (Voice)

 December Offer For Freshers Wit Salary 20k To 33k In Hand Wit 5day Working 2days Off Call 9513335304

Job Description

Job Description
Warm Greetings From IZEE ManPower
CALL HR ZAMEER 9513335*** OR Watsapp me on same number 9513335***
Hiring For International /customer Support /voice Process
IZEE MANPOWER CONSULTANCY PRIVATE LIMITED
1 - 5 years
4,50,000 P.A +2.5 Will b variable insentives
CALL HR ZAMEER 9513335*** OR Watsapp me on same number 9513335***
CUSTOMER SUPPORT Tech Support - Voice / Blended
Industry BPO / Call Centre
Functional Area Customer Success, Service & Operations
Role Category Voice / Blended
Education
UG : Any Graduate
International Voice Support Hiring
* Voice/Inbound As CSA in this role deals with a number of incoming calls pertaining to the clients
business. The associate provides excellent customer service and gives precise information to the
customer ensuring customer satisfaction.
* Take a high volume of inbound Customer calls with a friendly and positive voice, gives precise and
correct information about the query to the customer and works towards meeting the daily
* Resolve Customer problems in a timely manner
*Take Ownership & Deliver on Customer commitments
* Professional Focus - demonstrates a high level of personal and professional integrity when dealing
with Customers. Treats all customers with empathy and respect and consideration.
* Ability to solve problems look for solutions aligned to Customers perspective and deliver on all
commitments
* Teamwork consistently work together, trust in each other, engage in constructive conversations
for the good of the group
Desired Candidate
* Good spoken English
* Professional & Courteous in mannerisms
* Good comprehension skills
* Ability to liaise with customers at all levels
* Ability to handle and resolve complex customer calls
Technical Support Voice
* Technical Support (TS) shall encompass the following queues Installation, How-to and Technical Queries.
* Support the software installation and deployment activities for license users across Windows and
MAC operating systems.
* Use Client products to obtain general understanding of software features, benefits and Customer
usage.
* Subscription to products is provided by client to all employees serving their customers free of cost.
* Support the how to and technical questions from customer for entire range of Adobe products
serviced in the queue.
* Follow all existing and new processes to serve the customer, increase customer experience and
drive efficiency. *
(Technical Support (TS) shall encompass the following queues Installation, How-to and Technical
Queries.
* Support the software installation and deployment activities for license users across Windows and
MAC operating systems.
* Use Client products to obtain general understanding of software features, benefits and Customer
usage.
* Subscription to products is provided by client to all employees serving their customers free of cost.
* Support the how to and technical questions from customer for entire range of Adobe products
serviced in the queue.
* Follow all existing and new processes to serve the customer, increase customer experience and
drive efficiency.
*Familiar with different MS Office applications Demonstrated ability to have completed multiple
technical tasks
Desired Candidate
* Should have Excellent communication Skills
* Should have technical knowledge on Adobe Photoshop and other Adobe products.
* Should be flexible in working in any shifts and week off's)
(Banking Support
Roles and Responsibility
*Banking process for reputed Bank with customer support
*This role will be Responsible for handling the customers inquiry related to their bank accounts,
credit card and other banking products.
*Handling calls, collecting and updating the database.
*Follow-up with customers & managing database of leads allocation
*Improvement and quality assurance programs
*Good command over Written English and verbal communication - 5days working and 2 day
rotational week off.
*Minimum 1 year of inbound calls experience in BPO industry.
* Good spoken English and Writing Skills.
* Computer literate e.g. Word, Internet Explorer
* Professional & Courteous in mannerisms
* Good comprehension skills
* Ability to liaise with customers at all levels
* Ability to handle and resolve complex customer issues
International Voice Process
* Web chat / Inbound A CSA in this role deals with a number of incoming Chat pertaining to
the clients business. The associate provides excellent customer service and gives precise
information to the customer ensuring customer satisfaction.
* Take a high volume of inbound Customer chat / Calls with a friendly and positive note, gives
precise and correct information about the query to the customer and works towards meeting the
daily targets. * Resolve Customer problems in a timely manner
*Take Ownership & Deliver on Customer commitments
* Professional Focus - demonstrates a high level of personal and professional integrity when dealing
with Customers. Treats all customers with empathy and respect and consideration.
* Ability to solve problems look for solutions aligned to Customers perspective and deliver on all
commitments
* Teamwork consistently work together, trust in each other, engage in constructive conversations
for the good of the group
Desired Candidate
* Good spoken English and Writing Skills.
* Computer literate e.g. Word, Internet Explorer
* Professional & Courteous in mannerisms
* Good comprehension skills
* Ability to liaise with customers at all levels
* Ability to handle and resolve complex customer calls
work location : BANGALURE
rotational shift/rotational off package upto 4.5 lpa
immediate : joiners
for more details CALL HR ZAMEER 9513335*** OR Watsapp me on same number 9513335***

Employement Category:

Employement Type: Freshers
Industry: ITES
Functional Area: Customer Service
Role Category: Customer Service Executive (Voice)
Role/Responsibilies: December Offer For Freshers Wit Salary 20k To 33k In Hand Wit 5day Working 2days Off Call 9513335***

Contact Details:

Company: Izee Manpower
Location(s): Bengaluru

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₹ 200000 - 450000

Izee Manpower

Izee Manpower is a leading professional organization servicing a host of fortune 500 clients across verticals and training expertise in soft skills communication and personality development.

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