Team Lead - Operations
- Jindal Intellicom
- 2 to 7 Yrs
- Multi-City, India
- 3 years ago
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Job Description
Dear Candidate,
We're Opening for Team Lead - Operations
Roles & Responsibilities :-
We are looking for a qualified team leader to manage our team and provide effective guidance. Candidate will be responsible for supervising, managing and motivating team members on a daily basis.
As a team leader, candidate will be the contact point for all team members, so your communication skills should be excellent. Candidate should also be able to act proactively to ensure smooth team operations and effective collaboration. Ultimately, Candidate should lead by setting a good example and engage the team to achieve goals.
Responsibilities:-
- Create an inspiring team environment with an open communication culture
- Set clear team goals
- Delegate tasks and set deadlines
- Oversee day-to-day operation
- Monitor team performance and report on metrics
- Motivate team members
- Discover training needs and provide coaching
- Listen to team members feedback and resolve any issues or conflicts
- Recognize high performance and reward accomplishments
- Encourage creativity and risk-taking
- Suggest and organize team building activities.
- Proven work experience as a team leader or supervisor.
- In-depth knowledge of performance metrics
Desired Candidate Profile:
- Excellent written and verbal communication skills
- Graduate/ Post graduate with minimum 1 - 3 years of relevant experience working as an Team Leader into BPO Industry
Relevant Experience: 1 - 3 Years (As a Team Lead)
Shift: 24*7 / Rotational Shift.
Working Days: 6 Days
Regards,
Team HR
Employement Category:
Employement Type: Full timeIndustry: BPO / Call Center
Role Category: Operations Management / Process Analysis
Functional Area: Not Applicable
Role/Responsibilies: Team Lead - Operations
Contact Details:
Company: Jindal IntellicomLocation(s): Multi-City, India
Jindal Intellicom
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