This customer focused, pro-active, energetic and collaborative role will serve as an HR Associate as part of our Regional Hub Transactional
Team within the People Services. In this role, individuals will function across all business units and will provide accurate and timely HR
Transactional support to employees, managers, and other HR professionals.
Provide consistent, timely, accurate and customer-focused HR transactional services and data administration to key stakeholders and customers, while contributing to the achievement of the People Services overall vision and strategy.
Utilize our case management system to achieve required service level agreement metrics and overall client satisfaction.
Analyze work process design and flow for the People Services team and work with internal and external clients and vendors to implement improved processes, while suggesting necessary improvements to improve the overall client experience and efficiency.
Review and update existing HR policies/procedures and assist in producing new policies/procedures in relation to HR Transactional services.
Conduct analysis and prepare ongoing HR Transactional reports to effectively administer policies and programs.
Understand and be compliant with the corporate data protection and confidentiality policies.
Work in a team environment to resolve customer questions or issues in broad range of HR matters
Actively engage in CORE and support continuous improvement opportunities.
Perform any other duties deemed reasonable and necessary by the business
Qualifications Experience
Bachelor s degree in related discipline and 0-2+ years of relevant HR experience
Prior experience in managing high-volume HR requests and data administration in shared service center experience an advantage but not essential
Experience managing data in HRIS systems and/or using Workday preferred.
Ability to work effectively in a high-pace and deadline-driven atmosphere
Ability to learn processes, policies, and the ability to apply CORE principles to these processes for continuous improvement
Ability to work in a team environment
Strong attention to detail and ability to apply analytical skills
Strong communication skills (written and oral) with all levels of the organization
Strong computer skills or aptitude
Flexibility to work in different time zones
Job Classification
Industry: Aviation Functional Area: Human Resources, Role Category: HR Operations Role: HR Operations Employement Type: Full time
Education
Under Graduation: Any Graduate Post Graduation: Any Postgraduate