Senior Executive CRM @ Aliens Developers

Job Description

Aliens Group is a premium real estate player based out of Hyderabad and poised to dominate real estate market with a land bank of 1500+ acres land to transform the way we live by matching it up with global standards and deliver exceptional quality of living spaces governed by our idea of intelligent living.   Founded in 2004 with the visionary zeal of transforming Hyderabads landscape, Aliens Group has achieved spectacular feat in real estate industry. Headquartered in Hyderabad. Aliens Group includes companies such as Aliens Developers Pvt. Ltd., Aliens Smart City Pvt. Ltd., Aliens Lifestyle Interiors Pvt. Ltd. and Aliens Infra Tech Pvt. Ltd. Having successfully executed multiple projects such as Sweet Home Venus, Fast Track, Aliens Blend, Aliens Valley, Aliens Elite etc., Some of its flagship ongoing projects such as Aliens Space Station and Aliens Hub.   We at Aliens are looking for an enthusiastic and dynamic Senior Customer Relationship Officer as part of our CRM Team. The incumbent will be responsible for cold calling, lead generation, scheduling customer meets and brand representation.   Job Responsibilities:

• Monitoring relationships with existing customers and providing an effective sales funnel.
• Optimizing existing customer database to reach out to prospective customers in future.
• Developing innovative and novel techniques of attracting and onboarding new sets of customers.
• Ensuring timely collections from existing as well as new customers.
• Executing low hanging collections.
• Providing assistance in flat shifts, loan shifts to the customers.
• Be the SPOC for all the registrations, procedural work and handovers to the specific customer and providing them with a warm onboarding experience.
• Ensuring hassle free cancellations across board and products by assisting the customers in a time bound manner.
• Expanding outreach to customers by successfully executing cross-selling initiatives-loyalty programs, up-selling, cross-selling etc.

Employement Category:

Employement Type: Full time
Industry: Real Estate
Role Category: Customer Service (Domestic)
Functional Area: Not Applicable
Role/Responsibilies: Senior Executive CRM

Contact Details:

Company: Aliens Developers
Location(s): Hyderabad

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