Senior Manager Sell @ Flipkart

Job Description

Job Description :
Customer understanding . Be the voice of the customer internally . Understand needs - even those that the customers themselves may not realize . Stay on top of changing trends and strategic priorities through in-depth data analysis to predict customer behavior Pricing . Develop the right pricing policy - identify opportunities for giving customers value through intelligent and limited discounting. . Use discounting to drive portfolio mix and achieve strategic goals Get the latest updates about Li*e@Fl*****t! Get the latest updates about Li*e@Fl*****t! Merchandising . Develop and execute plans to showcase the right products . Identify cross-selling and upselling opportunities . Own the customer experience in the category - make navigation, discovery easier. Save the customer time . Identify the parameters customers use to make decisions and ensure catalog richness Marketing . Work with marketing to identify the best RoI initiatives to build awareness and encourage trial across channels - SEM, SEO, TV Commercials, etc. . Understand SEM, SEO and Email marketing - identify the right keywords, reduce SEM costs while increasing conversions of website visits to orders Promotions . Create promotions to drive revenue, margins, etc. . Own both creation and execution of promotions calendar including special occasions (Diwali, Valentine's day, etc.) Catalogue . Own catalogue content creation - lead catalogue photoshoot & content creation, drive this via internal catalogue & marketing teams . Drive better conversions through catalogue improvement & enhancement basis customer insights Operations . Work with internal sourcing, quality & design team to track key project milestones, ensure processes are followed for review & reporting of the same . Work with buying and sourcing teams to plan inventory & inwarding as per requirement, ensure inventory sufficiency & reduce non-selling inventory Associations and collaborations: The role requires close collaboration with following teams: Category Central Marketing Business Finance Analytics Inventory After sales Wo****g@Fl*****t Opportunity to work in a world class facility, with passionately driven team mates who ensure an environment of learning and growth while having fun. You get a chance to work with new generation of entrepreneurs and help them take their business to next level with the help of best-in-class technology Qualifications and experience: . Educational background - Graduation, MBA is preferred . Desire and ability to think like the customer . Ability to translate strategies into execution plans and take them to completion . Highly analytical . Willing to take calculated risks to grow the category . Excellent verbal and written communication with interpersonal skills . Strong understanding of technology and business . Must be willing to learn . Ability to connect with people across teams & levels . Strong bias for Action - Flipkart works at a very rapid pace

Employement Category:

Employement Type: Full time
Industry: Internet
Functional Area: IT
Role Category: Customer Service Executive (Voice)
Role/Responsibilies: Senior Manager Sell

Contact Details:

Company: Flipkart
Location(s): Bengaluru

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