Job Description
Greeting from IIFL!!!
We are hiring Sales Manager & Loan Manager for Money @ Home (MOHO - Gold Loan) in Chennai.
Interview Date: 17-December-2021
Interview Time: 10 AM to 5:30 PM
Interview Venue: IIFL Finance Limited,
No: 9/18, 1st Floor, Puliyur 2nd Main Road,
Trustpuram, Kodambakkam, Chennai - 24.
Roles and Responsibilities
i) Sales Manager:
- Generate leads through reference and self sourcing to convert potential gold loan customers
- Ensuring contact center lead conversion through personal meet
- Meet prospective customers at their premises (home or office) to pitch company benefit & explain offerings to
convert positive sale
- Successfully convert potential leads to sale in communication with the central team
- Maintain a positive connect with customers for repeat sale, cross sell and new references
- Achieve weekly & monthly sales targets by converting customers and share required MIS / Details with central team
time to time
- Involves frequent-daily travelling within assigned area, to meet customers
- Ensure company policies and process are explained to customer and address all queries / concerns to ensure customer
is completely aware of end to end defined terms & conditions
- Ensure internal team is timely completing customers KYC processing & Gold appraising within TAT as per defined
organizational criterias and requirements by internal teams
- Ensure customer has received the loan amount transferred with in TAT
- Asses and alert on any possible risks before loan processing
- Assist internal team members and other departments with required information and details with proactive
communications and cooperation
- Ensuring customer with time management and defined process adherences
- Cross sell of other IIFL products as per requirements
ii) Loan manager:
- Generate leads through reference and self sourcing to convert potential gold loan customers
- Processing of gold loans at customers premises (Home / Work Place)
- Involves frequent-daily travelling within assigned area, to meet customers and appraise ornaments at customers
convenience
- Ensuring company policies and process are explained to customer and address all queries / concerns to ensure
customer is completely aware of end to end defined terms & conditions
- Customer KYC processing as per defined organizational criterias and requirements
- Appraising gold ornaments accurately using touchstone, acid and salt water, other approved methods, with ZERO
errors
- Deriving eligible loan amount as per policy and communicating it appropriately to the customer
- Execute the pledge card/loan agreement with the customers accurately
- Handle gold ornaments carefully, pack the ornaments in secure storage pouches and ensure 100% safety
- Ensure customer has received the loan amount transferred with in TAT
- Handover the secure storage pouches and complete loan documents for storage at company designated branch/office
ensuring no lapse of process or security
- Asses and alert on any possible risks before loan processing
- Assist internal team members and other departments with required information and details with proactive
communications and cooperation
- Ensuring customer with time management and defined process adherences
- Generating hot leads through references and good customer service
Desired Candidate Profile
Sales Manager & Loan Manager:
- Must have graduation.
- Must have prior experience in Gold Loan sales of at least 1-2 Years
- Mindset to asses potential risks and evaluations to avoid any potential risks
- Ability to Influencing with right set of ethics and core values
- Good communication skills, Customer centric with a flair to sales to support with leads from existing customers
- Role involves travelling between customer premises and our branches. Own vehicle with valid driving license
- Knowledge of industry / financial products/ Portfolio of customers
- Making value addition to your internal as well as external stakeholders
- Socializing / Networking and Relationship building & bonding
- Passion clubbed with hunger to drive business through relationships
- Developing new channels for sales like tie up with banks & sales agencies for Gold Loan
- Highly aggressive, target driven approach to sales
Perks and Benefits
- Attractive Incentives
- Travel Allowance
- Group Mediclaim
- Referral Bonus
- Diwali Bonus
- PF & ESI
Interested candidates kindly share your CV to su******4@ii*l.com & pr****n@ii*l.com
Contact:
Sureshkrishna - 8976960***
Prema - 7395847***
Senthilkumar - 9840182***
Balanagarajan - 9941344***
Job Classification
Industry: NBFC
Functional Area: Sales & Business Development,
Role Category: Retail & B2C Sales
Role: Retail & B2C Sales
Employement Type: Walk-ins
Education
Under Graduation: Any Graduate
Post Graduation: Any Postgraduate
Contact Details:
Company: IIFL Finance
Address: IIFL Finance Limited, No: 9/18, 1st Floor, Puliyur 2nd Main Road, Trustpuram, Kodambakkam, Chennai - 24.
Location(s): Chennai
Keyskills:
Sales
Lead Generation
Gold Loan
Marketing