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Hiring For Team Leader Collection @ Param Placement

Home > Customer Service (Domestic)

 Hiring For Team Leader Collection

Job Description

HIRING FOR TEAM LEADER POSITION

SALARY- 25K TO 30K 

LOCATION- NOIDA 

Skills Required -

  • Candidate should be Graduate
  • Candidate should have good communication skills
  • Candidate should be aware about KRA/KPI of Team Leader (Collection)
  • Candidate should have knowledge of Dialer/Outbound
  • Minimum 1 year required as a TL (Collection)

Responsibilities -

  • Complete monitoring of the finance collection on vendor premises.
  • Managing day to day planning, operational challenges and solving problems of a team of agents.
  • Maintenance of the data records, meeting revenues & targets.
  • Maintaining daily MIS report and daily pendency as well tracking waiver report and file.
  • Operational management. Managing the floor, adherence to schedule.
  • Training and development of staff.
  • Motivation, leadership for a team leaders agents and developing future leaders.
  • Conducting performance appraisal for the team.
  • Contribute to the initial hiring and selecting process of the front line.
  • Compiling reports of team performance, target Conversion, TAT and indicators.
  • Work very closely with the team members, understand the agents problems and weaknesses and address these.

Interested one can contact @ 7048933*** OR Email resume ta ra********a@pa***********t.com

Regards

PPS TEAM

(WE BUILD FUTURE)

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Customer Service (Domestic)
Functional Area: Not Applicable
Role/Responsibilies: Hiring For Team Leader Collection

Contact Details:

Company: Param Placement
Location(s): Noida, Gurugram

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₹ 3.0 - 3.5 Lakh/Yr

Param Placement

The Hinduja Group is a global conglomerate company headquartered in London, United Kingdom with a $ 25 Billion Turnover. With operations across 37 countries with 70,000 employees worldwideHinduja Global Solutions  part of Hinduja Group with an annual turnover of $450m       Ã...