Store Manager - Mumbai And Bangalore
- Quotient Consultancy
- 4 - 6 years
- Mumbai
- 2 years ago
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Job Description
Greeting from Quotient ..!We are currently hiring for STORE MANAGER - Mumbai and BANGALORE location
Interested Candidate can share resume on qc*****i@gm**l.com
Role (Position Name) :-Store Manager - D2C
Function: Sales
Reporting To: Zonal Own Retail Manager
Job Level: Executive/ Senior Executive
Purpose of the Job
Located in the store, this role has direct responsibility for the
successful running of the Airtel store. The person will ensure
compliance with agreed guidelines to deliver a best in class
experience & ensure store revenue & cost targets are met.
Key Deliverables
Store Operations & Audit / Compliance:
Skills Required
High energy
Strong process orientation
Project management skills
Appreciation of need for Customer Experience delivery
Building & nurturing partnerships
Influencing skills
Profitability:
To achieve the target on conversion from the walk in
customers in terms of Sales from new acquisitions &
upsell
To ensure required MIS & tracking at CRO levels
Manage Store expenses are as per plan
Provide suggestions /feedback to improve store
productivity
People Development / Team Management:
To ensure daily roistering & briefing to outsourced
store staff
Ensure that attrition issues (planned & unplanned)
are escalated for timely resolution
Ensure motivation & development of outsourced
store staff.
Customer Experience:
Ensure adherence to CE guidelines
Manage staff allocation based on demand at point in
time
Personally step in to handle demanding customers
Provide suggestions for improvements in CE
Educational Qualifications
Must have: Post-graduation, MBA or equivalent
Business Management Diploma
Work Experience
Must have: 4-6 years work experience. At least 2
years in a Retail Business operations role.
Job Classification
Industry: Telecom / ISPFunctional Area: Sales & Business Development,
Role Category: Sales Support & Operations
Role: Sales Support & Operations
Employement Type: Full time
Education
Under Graduation: B.Tech/B.E. in ComputersPost Graduation: Any Postgraduate, MBA/PGDM in Any Specialization
Doctorate: Doctorate Not Required, Any Doctorate
Contact Details:
Company: Quotient ConsultancyLocation(s): Mumbai
+ View Contact
Keyskills: Retail Store Manager Store Operations Store Management
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