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Customer Service Executive - Telecalling @ Angel Consultancy

Home > Customer Service (Domestic)

 Customer Service Executive - Telecalling

Job Description

      We are hiring for below position for Universal Sompo General Insurance Co Ltd
      Job Profile: Customer Service Executive - Telecalling
      Job Location: Navi Mumbai / Mumbai / thane



      Job Description:
      Determines requirements by working with customers.



      Answers inquiries by clarifying desired information; researching, locating, and providing information.



      Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.



      Fulfills requests by clarifying desired information; completing transactions; forwarding requests.



      Sells additional services by recognizing opportunities to up-sell accounts; explaining new features.
      Maintains call center database by entering information.
      Keeps equipment operational by following established procedures; reporting malfunctions.
      Updates job knowledge by participating in educational opportunities.



      Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
      Thanks Regards,



        Samma
          HR Recruiter
          For Interview schedule Call or Whatsapp Samma 8540837***

      Employement Category:

      Employement Type: Full time
      Industry: BPO / Call Center
      Role Category: Customer Service (Domestic)
      Functional Area: Not Applicable
      Role/Responsibilies: Customer Service Executive - Telecalling

      Contact Details:

      Company Name: Angel Consultancy
      Location(s): Mumbai

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      ₹ 1.0 - 3.5 Lakh/Yr

      Angel Consultancy

      ngel Consultancy has been established with the sole objective to dedicate itself for quality service in Human Resource Sector. We are specialists in HR Staffing, HR Training, Which provide skilled human resources at Top, Middle and Junior level. We aim to provide consultations and value-added HR s...