Service Relation Assistant / Guest Handling in @ Wave Infratech

Job Description

Roles and Responsibilities:

Responsible to perform all duties in accordance with the set policies and procedures covering aspects of Box-Office

• Box office handling, Concessions handling independently.
• To personally greet the customers at each touch point with correct salutation
• Service on seat, suggestive & Up selling,
• Efficient Cash handling at POS, and no variance in sales
• Customer query handling and delight each and every customer by giving best service.
• Well versed with Movie synopsis and genre.
• Taking effective orders and satisfying the customers.
• Cash Management from Box and Food Court Area.
• Handling queries regarding film content, rating, show times.
• Ensure that all the statutory forms and formats for revenue collection are maintained in the respective areas at all times.
• Follow correct cash handling procedures and revenue collection as per the policies and procedures.

Address: Wave Mall, L-1, Sector-18, Noida. (Basement HR deptt)

Contact: Akash / 9953787***

Mail Id: ak********l@wa******s.com

Desired Candidate Profile

• 12th Pass / Graduate (Any Stream)
• Decent knowledge about food & beverage.
• Good communication skills
• Pleasing personality

Job Classification

Industry: Film / Music / Entertainment
Functional Area: Food, Beverage & Hospitality,
Role Category: Front Office & Guest Services
Role: Front Office & Guest Services
Employement Type: Full time

Education

Under Graduation: Graduation Not Required
Post Graduation: MBA/PGDM in HR/Industrial Relations
Doctorate: Any Doctorate

Contact Details:

Company: Wave Infratech Pvt. Ltd.
Address: MULTIPLEX PLOT,,WAVE MALL,NEAR TELEPHONE EXCHANGE , BUILDING,KAUSHAMBI, GHAZIABAD, Uttar Pradesh, India
Location(s): Noida, Gurugram

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Keyskills:   Customer Service SRA SRT Cash Handling service relation Assistant Guest Service cutomer query Guest Handling service relation