Operation Manager
- Reliable Resources
- 2 to 5 Yrs
- Multi-City, India
- 3 years ago
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Job Description
Job Description -
Objective -
To develop total satisfaction within the students, faculties and Academic Partners (College / University Partners) for the Educational service rendered by our institution. Ensuring 360 degree process management in all academic operations.
Key Result Area (KRA) -
1. Team Management
- Allocation academic tasks to team members for timely service implementation to students
- Ensuring timely completion of all academic compliance from team
- Checking team performance on daily, weekly and monthly basis and conducting periodical performance reviews
- Checking the team accountable for the tasks and responsibilities
- Managing team members to complete their academic & operations work in time
- Ensuring all academic reports on technology are maintained and filled by the team for timely analysis
2. Strategic Management
- Developing & implementing Academic Plans
- Developing and implementing ideas for attracting new students/ batches for all programs
- Creating processes to ensure high level of service productivity in all academic activities in each of the batches
- Competitor analysis to check operational innovations
- Creating strategy within team executions for ensuring high motivation and productive output across all activities
3. Direct Executions
- Conducting/ mentoring parents meeting for all academic batches
- Streamlining academic processes for smooth flow of operations and implementations by team members
- Developing brand loyalty, student/Parent relationship management amongst students of all programs/ batches
- Identifying and appointing new faculties for upcoming / existing programs with aid of senior management
- Monitoring and evaluating faculties on academic parameters
- Developing and maintaining relationship for effective coordination with all institutional partners
- Developing processes and high service satisfaction benchmarks for strong student loyalty & retention within all programs
- Managing & coordinating employment opportunities for students on timely basis
4. Essential Skills
- Excellent communicability and interpersonal skills in language English
- Open to learning and adopting Institution's culture
- Creative in imparting knowledge and subject information
- Professional in practicing ethics and code of conduct.
Employement Category:
Employement Type: Full timeIndustry: Education / Training
Role Category: Operations Management / Process Analysis
Functional Area: Not Applicable
Role/Responsibilies: Operation Manager
Contact Details:
Company: Reliable ResourcesLocation(s): Multi-City, India
Reliable Resources
Serving the placement space of Mumbai since inception and counting, Reliable Resources is a well-known Manpower Solutions Company with it?s re offices in Navi Mumbai(Maharashtra) & Indore (Madhya Pradesh) & having plans to set up offices at Pune, Bangalore, Hyderabad, Delhi & all major C...
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