Job Description
Roles and ResponsibilitiesJob Designation :
Associate and Senior AssociateJob Description : Interact with customers to provide information in response to inquiries, concerns, and requests about products and services, upsell products and services, follow standard processes and procedures. Redirect problems to appropriate resources.
Qualifications : PUC (12th)/Diploma/Undergraduates/BE /Btech and Graduates from any stream are eligible to apply. Freshers & candidates with prior relevant (BPO) and non-relevant (other domain) experience are eligible to apply.
Master Graduates should have at least 1 year experience in BPO sector.Skills :
Excellent Verbal Communication skills, Good logical reasoning & analytical skills, excellent customer service skills, able to interact with customers via call, should be able to answer servicing questions.Salary Range : INR 2,83,772 - 4,14,008 P.A + ( Incentive + Goodies)
- Self to work (STW) Rs.2200 if choosing own mode of travel to work)
- Medical Insurance for self and dependence.
Shifts: Rotational Shifts (Primarily Night Shifts and 5 days Working )
Benefits: Transport: Free transportation with door to door pick up and drop facility round the clock. PF/ESI, Life Insurance for self , Medical Insurance for self and immediate dependents World Class Facilities - Cafeteria, Gym, Sports arena, Amphitheater, Theme based break-out zonesAddress: Bangalore - [24]7.ai Prestige Tech Platina, Kadubeesanahalli, Marathahalli Outer Ring Road, Bangalore 560087Please feel free to refer your friends or relatives.
Interview Rounds: Hr Round, VT (Voice Assessment) ,Ops Round
Contact Person Shalini Ss.******i@***.aiRegistration Code - 0487619247***Job Classification
Industry: BPO / Call Centre
Functional Area: Customer Success, Service & Operations,
Role Category: Voice / Blended
Role: Voice / Blended
Employement Type: Freshers
Education
Under Graduation: Graduation Not Required
Post Graduation: MVSC in Veterinary Science
Doctorate: Any Doctorate
Contact Details:
Company: 24/7 Customer Private Ltd
Location(s): Bengaluru
Website: https://www.247.ai/
Keyskills:
BPO
Customer Service
International Call Center
Telecommunication
Voice Process
KPO
Telecalling
Customer Care
International Voice
ITES
Call Center
Voice
International BPO