Territory Service Manager & Territory
- Ventures Hrd Centre
- 3 to 8 Yrs
- Chennai
- 3 years ago
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Job Description
Some urgent openings are going with our Client: An Automotive OEM Company.The details of the same are given below:
Open Position No 1:Territory Service ManagerReport To: Area / Regional Manager Job Location: Kota, Hisar, (Any where in Haryana), Ludhiana, Raipur, Ranchi, Aurangabad & Calicut
Professional Experience & Qualification: "BE/B.Tech, minimum 3+ years of experiences in handling Service operation & business development. Must be from automobile background."
Job Purpose: Achieve customer satisfaction & service business growth in the given area.
Job Profile:
BS6/BSVI Technology exposure. Visit Dealerships as per approved Journey Cycle. Analyze CSI score and plan and implement the activities across the area for the improvement of the score. Execute service activation plans within an allotted budget. Work with the Activation Teams where available at organization & the Dealership. Review Service & Sales to Customers and to ASCs; Identify & ensure corrective & preventive action. Support the Dealer Owner in building an engaged & effective team of Service Personnel: Support the Dealer in recruitment of adequate & right manpower Role model behaviors that enable personal selling effectiveness. Deliver effective On the Job Training for Dealer Service Personnel. Ensure area workshop infrastructure to be in compliance with CI norms for providing a delightful experience to the customer. Ensure effective implementation of field fixes and SOP for timely resolution of complaints. Ensure the regular orders and funds from dealers for adequate parts availability at dealership level. Ensure the adequate channel manpower is available against the requirement. Improve rigorous of PDCA across the zone (Dealer level) & Conduct timely PDCA on target image adequacy. Identify pareto dealerships for Diagnose and generate insights on the chronic non achievement areas based on customer Voice. Anticipate results (Prognosis) and initiate actions for mitigation. Collect periodically information from Competition / industry. Build and maintain effective relationships with Dealer Owners, and their staff including Managers and Dealer Service Personnel. Observe adherence to Dealership Service Standards & the Service Process; provide feedback and support for corrective action, which will ensure achievement of Customer Satisfaction ( Service Satisfaction ) goals. Drive & support effective Management of Enquiries thru the Dealer Management System. Track and report Competitor Activity in assigned territory: Product Launches / Schemes / Promotions / Development plans of the Competition.
Open Position No 2: Territory Sales ManagerJob Location: Indore, Nasik, Coimbatore, Chennai & Bhubaneshwar Professional Experience & Qualification: BE/B.Tech/MBA with Automobile industry having 3 - 8 years experience in similar roles.
Job Purpose: Grow Two Wheeler Market Share by achieving Secondary Sales Volume & equivalent Collections as per PD Plan from Dealerships in assigned Territory.
Key Description:
1.Visit Dealerships as per approved Journey Cycle. 2.Execute sales activation plans within an allotted budget. Work with the Activation Teams where available at organization & the Dealership. 3.Review Sales to Customers and to ASCs; Identify & ensure corrective & preventive action. 4.Support the Dealer Owner in building an engaged & effective team of Sales Personnel: a. Support the Dealer in recruitment of adequate & right manpower b. Role model behaviors that enable personal selling effectiveness. c. Deliver effective On the Job Training for Dealer Sales Personnel. d. Build and maintain effective relationships with Dealer Owners, and their staff including Managers and Dealer Sales Personnel. 5.Observe adherence to Dealership Sales Standards & the Sales Process; provide feedback and support for corrective action, which will ensure achievement of Customer Satisfaction ( Sales Satisfaction ) goals. 6.Drive & support effective Management of Enquiries thru the Dealer Management System. 7.Ensure the Dealer Order in MOS (Monthly Order System) is in sync with PD Plan. 8.Track and report Competitor Activity in assigned territory: Product Launches / Schemes / Promotions / Development plans of the Competition.
So If you are interested therefore requested to send us your update resume with complete below require details.
Required Details:- Applied Position & Preferred Location: Language you can speak: Total Years of Experience: Experience in BS-IV technology: Current Organisation:
Current Designation: Immediate Previous Organisation: Current CTC: Fixed + Variables Expected CTC: Notice Period: Qualification: Present Location: Home Town / Native Location: Open to Relocate: Reason for Job Change:
For any further clarification pls. feel free to contact me.
Thanks & Regards Rohit Yadav Ventures HRD Centre Pvt. Ltd. Email- ro**t@***.in Visit us www.vhc.in
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Employement Category:
Employement Type: Full timeIndustry: Recruitment Services
Role Category: Sales / BD
Functional Area: Not Applicable
Role/Responsibilies: Territory Service Manager & Territory
Contact Details:
Company: Ventures HRD CentresLocation(s): Chennai
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₹ 8 - 18 Lakh/Yr
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