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Technical Support Specialist Iii @ Black White Business

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 Technical Support Specialist Iii

Job Description

Dear Candidate, Greeting from Black and White Business Solutions Pvt Ltd.!!   HIRING FOR NON VOICE PROCESS / PROCESS ASSOCIATE / BANKING SUPPORT / EMAIL & CHAT SUPPORT / Customer Support LOOKING FOR IMMEDIATE JOINERS - ONLY 2 ROUNDS OF WALK IN INTERVIEW  *** Immediate Joining -- 20K JOINING BONUS *** "" LOOKING FOR CANDIDATE WITH MINIMUM 1 YEAR OF ANY BPO EXPERIENCE "" Education : Any Graduate in Any Specialization / Undergraduate Shift : Rotational Shifts / UK / US / Day shiftSal : upto 4.5LPA For more information Contact :HR  Sw**i@97*******0Email ID : hr***0@bl*******e.in Designation : customer Support Analyst /Sr.customer Support Associate/ Process Associate/ Sr Process Associate/ customer Advisor / CSR / CSO / Technical Support / Tech Chat support / Web Chat.   JOB Role : 
  • Engaged in handling calls and Email Chats of Enterprise & different business units (Internal & External)
  • Provide World Class Customer Service.
  • End to Transaction of Reports.
  • Need to maintain Accuracy in Reports.
  • Ability to work effectively in a team environment Pleasant, professional, and courteous personality skills
  • Excellent verbal and written communication skills
  • Providing Voice support to Internal and External End Users. The job will require you to handle inbound calls / emails / chats regarding technical issues for end users.
  • Perform problem cause analysis
  • Resolve customer queries and achieve customer delight.
  • Ability to Identify Opportunity and Implement Process Improvements
Has technical experience and skills in the areas of problem determination, creativity and analysis.  For more information Contact :HR Sw**i@97*******0Email ID : hr***0@bl*******e.in    Required Candidate profile One day interview process - Fresher & Experienced can apply Desired Candidate Profile  * Possess good communication skills, both oral and written *Have a good attitude - should be committed to the work.* Any graduates can appear or 10+2 , 10+3. * Should be flexible with rotational shift.   ********PLEASE DO REFER YOUR FRIENDS LOOKING FOR BPO JOB'S*********

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Customer Service (International)
Functional Area: Not Applicable
Role/Responsibilies: Technical Support Specialist Iii

Contact Details:

Company: Black & White
Location(s): Bengaluru

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₹ 2.0 - 5 Lakh/Yr

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Black White Business

Incorporated in 2006, Black & White Business Solutions Pvt Ltd has been the (STAFFING & Learning and Development) industry's leader and innovator, and today, has evolved as a premier provider of manpower for some of the fortune 500 companies for their junior/middle & executive talent man...

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