Title:-Team Leader Telesales
Location:-Chennai, Indore
CTC:-upto 6lpa
Exp:-5+yrs (atleast 2yrs in Team Lead)
What you will do in this role
Quality control of the calls.
Responsible for achieving daily and monthly collection target for the team.
Managing the roster across the floor to ensure maximum manpower utilization.
Managing attendance and leaves of the Team.
Allocating Tele-calling lists to Advisors. Continuously give inputs to the team members of their progress reports, leave recor
ds, areas where they are lacking, etc. Conduct daily briefings for the team members before the shift begins.
Responsible for re-training of Advisors.
Maintaining various reports related to Sales and accounts.
Responsible for daily deposition of payment collected. Competition tracking (for processes performance, schemes).
Interview and shortlist (initial screening) candidates to be hired for the team. P
erformance Reviews of the team.
What you should have
Bachelors Degree 2 years experience developing the above skills
Experience must include tele-marketing job Should be familiar with effective objection handling
Extremely detail oriented and ability to organize.
Brownie Points
Experience in direct marketing and local promotion.
Knowledge of the matrimonial industry.