Operations Associate - Bengaluru/Bangalore
- Uber
- 1 - 6 years
- Bengaluru
- 3 years ago
- Email to a friend
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Job Description
What the Candidate Will Do :-
**Supply growth -
*Drive supply acquisition through fleet and other supply channels. Improve engagement retention of existing supply.
*Customer experience**
-*Understand driver and rider pain points, identify root causes and work with cross-functional stakeholders to devise scalable resolution mechanisms. You will need to be customer-obsessed and continue to th
ink of ideas for improving the customer (rider and driver) experience.
**Project management and execution -
*Plan and project manage multiple tasks on the supply and experience charter with the ability to execute at pace in a dynamic environment.
*Problem Solving*
*-*Solve business challenges through operational excellence based on robust analysis. Take big picture ideas and break them into actionable steps **Stakeholder management Teamwork*
*-*Build and develop strong relationships with cross-functional teams ( Ops, Driver Ops, Comm-Ops, Safety, Quality, Supply and CRM) to ensure all decisions are coordinated and timely executed *
Analytics -
**Utilize data to understand marketplace dynamics, rider and driver behaviour, synthesize qualitative and quantitative feedback from support channels to derive actionable insights. Basic Qualifications :- Strong analytical skills, excellent time-management and organizational habits 2 years of Operations / consulting / supply chain or related experience
A keen eye for detail and ability to identify and troubleshoot problems that arise quickly Data-driven decision-making ability and sound judgment through analytical thinking and experimentation BA/ BS in Economics, Business, Engineering, or other quantitative focus
The ability to clearly communicate and present information to stakeholders across all levels of the business A creative mindset that enjoys experimentation and is willing to take bold bets despite the risk of failure Experience with creating and optimizing processes Ability to take initiative in a constantly-changing work environment and adopt a generalist do-what-it-takes mindset
What the Candidate Will Do :- Strong analytical skills, excellent time-management and organizational habits 2 years of Operations / consulting / supply chain or related experience
A keen eye for detail and ability to identify and troubleshoot problems that arise quickly Data-driven decision-making ability and sound judgment through analytical thinking and experimentation BA/ BS in Economics, Business, Engineering, or other quantitative focus The ability to clearly communicate and present information to stakeholders across all levels of the business A creative mindset that enjoys experimentation and is willing to take bold bets despite the risk of failure Experience with creating and optimizing processes Ability to take initiative in a constantly-changing work environment and adopt a generalist do-what-it-takes mindset
Job Classification
Industry: InternetFunctional Area: Data Science & Analytics,
Role Category: Business Intelligence & Analytics
Role: Business Intelligence & Analytics
Employement Type: Full time
Education
Under Graduation: Any Graduate, B.APost Graduation: Any Postgraduate
Doctorate: Doctorate Not Required, Any Doctorate
Contact Details:
Company: UberLocation(s): Bengaluru
Keyskills: Supply chain Analytical skills Associate Operations Operational excellence Project management Consulting Customer experience Stakeholder management Analytics CRM
Uber
Ubertal was created in 2011 in Silicon Valley with the initial objective of helping high growth software companies solve their toughest business challenges. Through this process weve identified common challenges faced by companies and have developed our own software solutions (IP) and co- created s...
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