Customer Support Representative
- Dezire Hr Services
- 1 to 6 Yrs
- Bengaluru
- 3 years ago
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Job Description
Job Title
Customer Support Representative
Experience (Min& Max)
1 - 6 Years
Job Location
Bangalore
Job Description (Complete details)
Big basket Escalation Desk (L2) Level, Please find the below attached Job Description for your reference,
if interested Please revert on same Email / connect me through whatsapp on 9844278***.
Note:- Interviews will be conducted through telephonic & Looking for Immediate Joiners.
JOB DESCRIPTION
Escalation Executive
Requirements:
1.Candidates must have the knowledge on Handling Escalation Calls &E Mails.
2. Excellent Written Communication.
3.6 Days Working 01 Day Rotational Off
4.No Cab
Education - Any Graduates
Roles
1.The customer care executive will join the customer care team that is responsible for managing customer queries, complaints and all other kinds of interactions.
2.The mode of conversation would be primarily phone call and chat The team also manages certain system processes and is an integral connect between the customer and the operations
3.Manage all customer calls including queries, complaints.
4. Interact with customers via phone calls and chat both
5.Liasion with operations team to execute orders or solve complaints
Requirements
Highly proficient in English (Speaking and typing)
2 to 5 years of experience in customer service, or related processes experience in Escalation.
Recruiters Name, Email & Mobile number.(To receive responses)
Falak
Fa*******s@gm**l.com
9844278***
Employement Category:
Employement Type: Full timeIndustry: IT - Software
Role Category: Customer Service (Domestic)
Functional Area: Not Applicable
Role/Responsibilies: Customer Support Representative
Contact Details:
Company: Dezire HR ServicesLocation(s): Bengaluru
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