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Customer Support Representative @ Dezire Hr Services

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 Customer Support Representative

Job Description

Job Title

Customer Support Representative

Experience (Min& Max)

1 - 6 Years

Job Location

Bangalore

Job Description (Complete details)

Big basket Escalation Desk (L2) Level, Please find the below attached Job Description for your reference,

if interested Please revert on same Email / connect me through whatsapp on 9844278***.

Note:- Interviews will be conducted through telephonic & Looking for Immediate Joiners.

JOB DESCRIPTION

Escalation Executive

Requirements:

1.Candidates must have the knowledge on Handling Escalation Calls &E Mails.

2. Excellent Written Communication.

3.6 Days Working 01 Day Rotational Off

4.No Cab

Education - Any Graduates

Roles

1.The customer care executive will join the customer care team that is responsible for managing customer queries, complaints and all other kinds of interactions.

2.The mode of conversation would be primarily phone call and chat The team also manages certain system processes and is an integral connect between the customer and the operations

3.Manage all customer calls including queries, complaints.

4. Interact with customers via phone calls and chat both

5.Liasion with operations team to execute orders or solve complaints

Requirements 

Highly proficient in English (Speaking and typing)

2 to 5 years of experience in customer service, or related processes experience in Escalation.

Recruiters Name, Email & Mobile number.(To receive responses)

Falak

Fa*******s@gm**l.com

9844278***

Employement Category:

Employement Type: Full time
Industry: IT - Software
Role Category: Customer Service (Domestic)
Functional Area: Not Applicable
Role/Responsibilies: Customer Support Representative

Contact Details:

Company: Dezire HR Services
Location(s): Bengaluru

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