BPO - Non Voice - Chat Process - Fresher @ Outpace Consulting

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BPO - Non Voice - Chat Process - Fresher

Outpace Consulting
0 - 2 yrs
Noida, Gurugram
5 years ago
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Desired Candidate Profile

Hiring Graduate and Undergraduates For Non Voice Process in a Multinational Company In Gurgaon

> Grad and UG Fresher Can Apply For Exec role

> Grad With Min 1 Year Exp Can Apply For Sr. Exec Role

Contact Person :

Drishti @ 9582121*** , Vasundhara @ 9517444***

In Case The Number Is Busy or Not Answering Please Whatsapp Your Name @ 9721919*** and Mention The Job Title

Interview Address: Outpace Consulting, B-77 Sec 2 Noida

Interview Time: 10.30 Am

Documents Required: Aadhaar Card and Educational Documents (Graduation Certificates)

Pls go through the below mentioned Job Description ::

- Provide exceptional customer support when communicating and assisting customers. Ensure that high quality standards are maintained for all customer interactions and issue resolutions.

- Resolve tickets over the telephone, via email - Analyze customer reported information to identify problems and concerns.

- Perform problem research and testing when necessary.

- Deliver high quality and timely resolutions to problems.

- Initiate follow-up to other service areas when appropriate.

- Track and manage resolution of software deficiencies on customer's behalf.

- Successfully answer questions on technical aspects of the software applications.

- Perform other duties and responsibilities as necessary.

Required Candidate profile

> Candidate Should Have Descent Communication Skills

> Candidate Should Have Basic Computer Knowledge

> Candidate Should Be Willing To Work In Noida and Gurgaon

> Candidate Should Have Inclination Towards Customer Service

> Candidate Should Have Customer Centric Approach

Perks and Benefits

PF :: Cabs (As Per Company Policy and Process) :: Other Benefits

Education:

UG: Any Graduate - Any Specialization

PG: Any Postgraduate - Any Specialization

Contact Details:

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Keyskills: sitel teleperformance yatra hcl fresher bird academy international voice process exl tech mahindra barclays tcs wipro amazon travel process ibm accenture wns

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To create your profile, apply for a job or make a registration

Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Outpace Consulting

Outpace Consulting Services Private Limited Hiring For Non Voice Process For A Client In Gurgaon

BPO - Non Voice - Chat Process - Fresher @ Outpace Consulting

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