Customer Care Associate / Customer Support
- Black White Business
- 0 - 5 years
- Bengaluru
- 3 years ago
- Email to a friend
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Job Description
Dear Candidate,
Greeting from Black and White Business Solutions Pvt Ltd..!!
Huge Openings with Customer Support / International Voice Process / Sr.Customer support Associate (International Voice and Non Voice ).
ONE DAY INTERVIEW PROCESS
HIRING FOR MULTIPLE INTERNATIONAL BPO CLIENTS.... LOOKING FOR IMMEDIATE JOINERS.
SHOULD BE FLEXIBLE WITH ROTATIONAL SHIFTS
Contact:
HR Niveda @ 9739188***
Email ID : hr***3@bl*******e.in
Education : UG / 10+2/ 10+3 / Any Graduate in Any Specialization
Shift : Rotational Shifts / UK / US
Sal : upto 4.5lpa
Designation : Sr.customer Support Associate/ Process Associate/ Sr Process Associate/ customer Advisor / CSR / CSO / CSE.
JOB Role :
- Engaged in handling calls and Email Chats of Enterprise & different business units (Internal & External)
- Provide World Class Customer Service.
- End to Transaction of Reports.
- Need to maintain Accuracy in Reports.
- Ability to work effectively in a team environment Pleasant, professional, and courteous personality skills
- Excellent verbal and written communication skills
- Providing Voice support to Internal and External End Users. The job will require you to handle inbound calls / emails / chats regarding technical issues for end users.
- Perform problem cause analysis
- Resolve customer queries and achieve customer delight.
- Ability to Identify Opportunity and Implement Process Improvements
Has technical experience and skills in the areas of problem determination, creativity and analysis.
For more quires Call:
Contact:
HR Niveda @ 9739188***
Email ID : hr***3@bl*******e.in
Required Candidate profile
One day interview process - Only Experienced can apply
Desired Candidate Profile
* Possess good communication skills, both oral and written
*Have a good attitude - should be committed to the work.
* Any graduates can appear or 10+2 , 10+3.
* Should be flexible with rotational shift.
********PLEASE DO REFER YOUR FRIENDS LOOKING FOR BPO JOB'S*********
Job Classification
Industry: BPO / Call CentreFunctional Area: Customer Success, Service & Operations,
Role Category: Non Voice
Role: Non Voice
Employement Type: Full time
Education
Under Graduation: Any GraduatePost Graduation: Any Postgraduate
Contact Details:
Company: Black and White Business Solutions Pvt LtdAddress: Black and white business solutions Pvt Ltd.. #721, 2nd floor , CMH road, Indiranagar Bangalore - 560032 Land mark - Opp to MK retail, Next to Andhra bank . Contact: HR Niveda @ 9739188*** Email ID : hr***3@bl*******e.in
Location(s): Bengaluru
Website: http://.blackwhite.in
Keyskills: CSR Process Associate Customer Support BPO Email Chat BE/B.Tech Application Support Non Voice Inbound Voice Support US Process Call center Telecom Technical Support Customer Care International Voice
Black White Business
Incorporated in 2006, Black & White Business Solutions Pvt Ltd has been the (STAFFING & Learning and Development) industry's leader and innovator, and today, has evolved as a premier provider of manpower for some of the fortune 500 companies for their junior/middle & executive talent man...
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