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Urgent Opening For Deputy Manager @ Mumbai @ Launching

Home > Customer Care Executive (Call Centre)

 Urgent Opening For Deputy Manager @ Mumbai

Job Description

Launching Careers- 7977250***

  • Candidate should be able to manage team of 80 to 150 People.
  • Should be able to handle Team pressure and targets.
  • Should be able to manage daily and monthly targets.
  • Meeting client requirements as per SLAs in terms of Quality and TAT
  • Stake holder and People Management Portfolio Management
  • Should take over the additional responsibilities assigned from time to time
  • Maintain client confidentiality

Required Candidate profile

  • Candidate should have experience of minimum 1year on DM or 2years as AM
  • Pre Sales Pocess
  • Excellent command on English
  • People Management
  • Ensure and monitor day to day deliverable within the agreed TAT
  • Should have the ability to interact at all levels
  • Good knowledge of MS Office
  • Analytical and methodical approach to resolving the issues

Perks and benefits

Good Salary + Incentives

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Customer Care Executive (Call Centre)
Functional Area: Not Applicable
Role/Responsibilies: Urgent Opening For Deputy Manager @ Mumbai

Contact Details:

Company: Launching Careers
Location(s): Mumbai

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₹ 4.5 - 10 Lakh/Yr

Launching

Launching Careers is a young company and started its business operation with Permanent Staffing Solutions as its core competency.Launching Placement was founded in 2007 by spirited and experienced HR Professionals to bridge the gap between the right talent and best jobs in Industry. We...