International Voice Executive @ Tech Mahindra

Job Description

Process Type : Voice International
Process Domain : Telecom
Geography : US
Work Location :Hyderabad - Hi Tech City
Interview Rounds :
1. RMG Screening - Video
2. OPS TL Round - WhatsApp Video Call
3. VERSANT Voice International - Cut off 60 and above.
4. OPS Manager Round - Whats App Video Call
Rotational Shifts & Week Offs :Yes
Working Days :5
Transport if work from office
Education and Experience :

• UG / Any Graduate with min 12 months of International BPO experience in an International Telecom Voice process.
  
• Experienced in UP / Cross selling (Preferred).
  
• Shouldnt be working with Sykes (Verizon) presently or in Last 6 Months.

System :

• Candidates can get hired outside of Hyderabad and they can collect the system from the nearest Tech M location instead of travelling to Hyd.
  
• For the next 3-6 months it will be WFH but we need to take a declaration before the offer release that they will relocate to the base location once offices are open.
  

Night Shift Allowance (basis night shifts) : NA

Documents required post Selection basis which Offer can be released.
All education Docs (10th,12th & Grad)
All exp letter & last 3 month salary slips
Aadhar card is must (with DOB, Father's Name and Address on it)
One ID proof & address Proof

Employement Category:

Employement Type: Full time
Industry: Telecom
Functional Area: Customer Service
Role Category: Technical Support Executive ( voice)
Role/Responsibilies: International Voice Executive

Contact Details:

Company: Tech Mahindra
Location(s): Hyderabad

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