What will your job look like?
You will provide engineering expertise to troubleshoot, modify and engineer software solutions and configurations to ensure the product/solution performs within optimal design specifications
You will Investigate, debugs and reproduces issues, provides fixes and workarounds and verifies changes to ensure continued operability of the software solution
You will get the opportunity to work on products which are Microservices, Cloud (Kubernetes, OpenShift) and NoSQL DB (Couchbase) based.
You will demonstrate continuous improvements and increased efficiency to the software or business processes by utilizing Software Engineering tools, innovative techniques and the reuse of existing solutions.
You will contribute to meeting the SLAs and KPIs as applicable for the account and unit - for example, responsiveness, resolution, software quality SLAs, etc
You will communicate with internal/external customers to enhance the understanding of customer problems and verifies that an appropriate resolution has been applied
Bachelor s degree in Science / IT / Computers or equivalents
Knowledge in Java/C , Shell script, SQL
Experience 6 - 8 years
Fluent English (written and spoken)
Able to manage Severity 1 Prod Issues
Able to mentor and lead the team members technically & application functionality wise
Experience in Microservices, Cloud (Kubernetes, OpenShift) and NoSQL DB (Couchbase or other) - Advantage
Prior work experience in Amdocs TC/RLC application - Advantage
Keyskills: NoSQL Software support Cloud Shell scripting software quality microsoft Amdocs Software solutions SQL microservices