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Software Support Specialist - Pune - Amdocs

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 Software Support Specialist - Pune - Amdocs

Job Description

What will your job look like?

You will provide engineering expertise to troubleshoot, modify and engineer software solutions and configurations to ensure the product/solution performs within optimal design specifications

You will Investigate, debugs and reproduces issues, provides fixes and workarounds and verifies changes to ensure continued operability of the software solution

You will get the opportunity to work on products which are Microservices, Cloud (Kubernetes, OpenShift) and NoSQL DB (Couchbase) based.

You will demonstrate continuous improvements and increased efficiency to the software or business processes by utilizing Software Engineering tools, innovative techniques and the reuse of existing solutions.

You will contribute to meeting the SLAs and KPIs as applicable for the account and unit - for example, responsiveness, resolution, software quality SLAs, etc

You will communicate with internal/external customers to enhance the understanding of customer problems and verifies that an appropriate resolution has been applied



All you need is....

Bachelor s degree in Science / IT / Computers or equivalents

Knowledge in Java/C , Shell script, SQL

Experience 6 - 8 years

Fluent English (written and spoken)

Able to manage Severity 1 Prod Issues

Able to mentor and lead the team members technically & application functionality wise

Experience in Microservices, Cloud (Kubernetes, OpenShift) and NoSQL DB (Couchbase or other) - Advantage

Prior work experience in Amdocs TC/RLC application - Advantage

Job Classification

Industry: Telecom / ISP
Functional Area: Engineering - Hardware & Networks,
Role Category: IT Network
Role: IT Network
Employement Type: Full time

Education

Under Graduation: Any Graduate
Post Graduation: Any Postgraduate

Contact Details:

Company: Amdocs
Location(s): Pune

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Keyskills:   NoSQL Software support Cloud Shell scripting software quality microsoft Amdocs Software solutions SQL microservices

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Amdocs

Amdocs Development Center India Pvt. Ltd.